Union Hardware ZimbabweUnion hardware is a leading hardware store in Zimbabwe specializing in selling tiles, paint, home appliances and building materials.
Union Hardware Zimbabwe (unionhardware.co.zw) has 136 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Fredy M.
good service and particularly the online service department in Workington, in particular Walter, he is too good and very helpful
Response from Union Hardware ZimbabweMay 2, 2025
Thank you for the lovely review! We're so glad you had a great experience with our online team in Workington. Walter truly goes above and beyond—we’ll be sure to pass on your kind words! Best regards, The Union Hardware Team
Edmore C.
1. Service was good but i didn’t find other products i wanted PC15 cement 2. It would have been better with an option to pay online and be able to track progress with my order
Response from Union Hardware ZimbabweMay 2, 2025
Thank you for your valuable feedback! We're glad to hear the service was good, and we appreciate you pointing out the gaps. We have PC15 cement in store. Please contact us on +263780258201 for more information. We're working on expanding our adding features like order tracking to improve your experience. Your input really helps us grow! Best regards, The Union Hardware Team
Kieran K.
The service we got at the Msasa branch was very good and thanks mainly to Christabel for her patience and fantastic service in help us choose products for our house and ensure she ran around to find stocks.
Response from Union Hardware ZimbabweMay 2, 2025
Thank you for the wonderful review! We're so pleased to hear you had a great experience at our Msasa branch. Christabel is truly amazing—we’ll definitely pass on your kind words and appreciation for her fantastic service and dedication. Best regards, The Union Hardware Team
cynthiafarainyaradzo M.
I received the best service from the Masasa branch, i recently finished my 1st building project. Special mention goes to Edmore & Christabell for being so patient and helpful. Also their pricing is very competitive, the best part is you get quality items without breaking the bank!
Response from Union Hardware ZimbabweMay 2, 2025
Thank you for the amazing feedback! Congratulations on completing your first building project—that’s a big milestone! We're thrilled to hear that Edmore and Christabel made your experience at our Msasa branch a positive one. We truly appreciate your kind words about our service, pricing, and product quality. Best regards, The Union Hardware Team
Mr Peter P.
Some items were missing when they were listed as available. I was not informed about this until someone went to collect the items . Very poor service
Jordan F.
Great products at affordable pricing. Always the best customer service!
Response from Union Hardware ZimbabweMay 2, 2025
Thanks a ton for the awesome review! We're stoked you love the products and service. We’re always here to bring you the best deals and make sure you’re happy. If you ever need anything else, you know where to find us! 😊 Cheers, The Union Hardware Team
Thandanani
Ordered everything online the process was smooth and simple.
Response from Union Hardware ZimbabweMay 2, 2025
Thanks so much for your feedback! We're thrilled to hear that your online ordering experience was smooth and simple. We always aim to make shopping with us as easy as possible. If you need anything else, don’t hesitate to reach out! Best regards, The Union Hardware Team
C N.
Excellent service, smooth online platform experience
Response from Union Hardware ZimbabweMar 10, 2025
Hi there, Many thanks for your review and supporting us. We hope to serve you again soon in the same excellent manner. Kind regards, Naeem
