Unihertz Official StoreReviews of unihertz.com

Unihertz offers unique phones and support products for them. The phones have been reliable and well worth their prices. Support after purchase has been good, but my experience has been from shipping and purchase emails, since they have worked great. I will be buying from them again and am eager to see their new products. I am currently using a Tank 3 pro and previously used the Tank 2, I only upgraded due to my carrier moving to 5G only. Getting a second line for business will definitely be another Unihertz.

Purchased the Titan Slim and plugged in a microphone via the type-c/jack to create better sounding videos, however unable to get the microphone to record sound whilst recording a video. More than likely an easy fix for someone who knows this type of device (this brand is not popular on youtube or google so no online tutorial available).... so i thought i would just ask unihertz support as the microphone works on my laptop, and surely its likely a quick answer to resolve the issue. I was wrong, Unihertz doesn't like to help its user to optimise its product and refused to answer my microphone video question, said they couldn't find my order number and i should ask the company i purchased from for technical product assistance! What type of company is this! x3 emails in order of their communication: Unihertz asking for a video of the issue, then an email stating they don't understand the problem, then another email requesting my order number, imei numbers and home address. I have asked my query be forwarded to another agent in the hope someone can answer the question.

Replacement screen/keyboard came quickly and was easy to install with the provided instructions. I wish all phone manufacturers were this helpful with DIY repairs of their devices!

Brilliant. Arrived when advised. Husband very happy

The home button is too big and constantly get in the way. The screen color crashes every other video. Other than that seems good phone.

Immediate shipping and smooth setup. Good replacement for my old Blackberry

This company is really the only place to get a phone with a physical qwerty keyboard nowadays, so I'm lucky to have had a great experience with them! Shipping was prompt, my phone arrived in perfect shape, and it does everything it's supposed to do. That's as good as it gets! Props to them for catering to those of us who still want some diversity in phone builds.

Processed the order promptly. They sent me an email checking that the order was correct as it looked as if I might have made a mistake. Good to know they were paying attention. Order arrived in good time. Great product.