UniCurtReviews of unicurt.com

Response from UniCurtDec 29, 2025

Dear Jeremy, Thank you for taking the time to share your honest feedback with us. We sincerely apologize that the quality of your custom curtains did not meet your expectations and understand your disappointment regarding the value received. At UniCurt, we pride ourselves on delivering high-quality, made-to-measure products, and we regret that we fell short in your case. Your comment about the price-quality ratio is valuable feedback that we take seriously. We would like to understand your specific concerns better and see how we can make this right for you. Please contact our customer service team directly at [email protected] at your earliest convenience. We are committed to reviewing your feedback thoroughly and finding a satisfactory resolution. Thank you again for giving us the opportunity to improve. Best regards, UniCurt Team

Response from UniCurtJun 25, 2025

We sincerely apologize for the confusion. After reviewing your purchase, we found that the Eli product you ordered is not 100% blackout. According to the product description, this curtain provides 60%-70% light blocking. To achieve near 100% blackout effect, an additional lining fabric would be needed. We're sorry for any misunderstanding! Thank you for your valuable feedback, and we will continue to improve and optimize our services.