Denise
Shantel is an angel sent down from up…
Shantel is an angel sent down from up above. She is caring, understanding. I enjoy talking to her she listens and does what she can if there is a problem.

Understood Care is listed under Hospital & Emergency.
Understood Care (understoodcare.com) has 547 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Denise
Shantel is an angel sent down from up above. She is caring, understanding. I enjoy talking to her she listens and does what she can if there is a problem.
Marilyn E.
Malissa is a very helpful person and caring person. She seems to understand and care about my limitations and try figure out what she can do to help. Sometimes I have to get up to get something from the other side of the room and she says take your time, because I’m kinda slow, I walk with a cane. I really appreciate her kindness telling me if I can think of something I need to say just call. I appreciate everyone I’ve spoken with from this service, Thank you all.
Kim
Diamond has been so great with me. Helpfull,keeps in touch. Finds the resources that I need help with close t o me.
Cynthiaharvey H.
Brianna, is the best , she is on it, l love how she listens to my needs, and advocates for me, she never missed appointment, checks on me, and when you get my age and find yourself alone that makes a difference, thank you, thank you thank you
Lily L.
Ryan He is a good worker he care about us
Anna M.
Isabel is very invested in my success obtaining the medical equipment I need. She is contacting insurance and doctors for me which is something I am not good at.
Diana H.
I am simply amazed by my experience to date with Torrie, my care advocate. I am in a tight spot as a widow with no income other than my SSI and deteriorating health issues. Torrie is helping me find answers. But it is her very personal concern and detailed questions that have really made the difference and motivated me to keep going forward.
Terry S.
Well we haven't obtained any help yet. Not because of these people but because she has given me many referrals but nobody is willing to help. They don't call you back!!! My caretaker is great and has worked hard. I love her. She is always there when I need her.