Uncommon GoodsReviews of uncommongoods.com

One of my recent orders for the holidays was sent in more than one delivery. The customer service representative took the time to look into this for me and updated me on the delivery status of the second part of the order. The individual was very patient and professional.

Very helpful and solidly efficient. The request was fulfilled immediately without any hassle. A very appreciated quality nowadays.

I order a book for a Secret Santa event. I received it the Thursday before the event. Unfortunately, it that appeared to have some water damage and I felt bad giving it as a gift. I notified Uncommon Goods of the issue, hoping to get a replacement, even telling them I needed it by Sunday but didn’t think I would get it in time and completely understood that. Much to my surprise, the package was delivered by Saturday and I was able to give my gift! Thank you so much for helping me get this gift on time!

I buy all of my gifts from uncommon goods. Everyone loves everything I have sent them. And the customer service is always amazing.

There was slight damage to an order I received in the mail as a Christmas gift. Uncommon Goods promptly asked me to give them the name of the sender and let me know they would not let the sender know of the damage. Uncommon Goods offered to either give me a brand new one or have the $ for the gift as a gift certificate. Awesome customer service.

Very polite and helpful

I had an special order problem where I received an individualized piece of art created for a family member that was incorrect. My customer service representative did a terrific job of resolving the issue with little information and getting a replacement order in the works. Real customer focus!

I was missing an item in my shipment. I followed the online instructions to report the issue. It was super easy and the problem free! This was my first time ordering from Uncommon Goods, and I will definitely be a repeat customer!