Uncommon GoodsUncommon Goods is listed under Wedding & Party in Brooklyn, New York.
Uncommon Goods (uncommongoods.com) has 663 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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ReBoo
I love that this company gives back whether it be Breast Cancer, planting trees or whatever, it's always good to share. Their merchandise seems quite unique and interesting. I am seeing a few more items from China and I'm not particularly fond of that. I really like the crafted items.
Connie S.
I frequently rely on UncommonGoods for last minute stocking stuffers. The quality of the merchandise has always been fine, as it was again this year. But the packing this year was subpar - while the items were intact, their individual boxes were beat up and dirty looking. The two small items came in a gigantic box with a couple hunks of craft paper thrown in. :(
Response from Uncommon GoodsDec 21, 2024
Thank you for taking the time to share your experience with us. We’re delighted to hear that you’ve consistently enjoyed the quality of our merchandise and that this year was no exception. However, I’m truly sorry to learn that the packaging did not meet your expectations this time around. We strive to ensure that every order arrives in pristine condition and reflects the care we put into our products. It sounds like our packaging fell short, and I completely understand how that could diminish your overall experience. Your feedback about the oversized box and insufficient packing materials is invaluable, and I’ve shared your concerns with our shipping team so we can work on improvements. If there’s anything we can do to make this right or enhance your next experience with us, please don’t hesitate to let us know. We appreciate your continued trust in UncommonGoods, especially for those last-minute stocking stuffers, and we hope to exceed your expectations in the future.
Susan C.
As difficult time I had trying to layout our own comic book I’ve decided it was probably my own issues. You all made everything right and shipped the product in a very timely matter. Thanks for all your help. - SC
Champion G.
I'm always discovering quirky and creative items here. The variety is impressive, and the quality is generally great. The only reason for not giving it 5 stars is that some products are a bit on the pricey side.
Paty
Es una empresa con artículos únicos en su clase PERO... tienen una pésima gestión de envíos. Hice un pedido que dividieron en dos: Cancelaron la primer parte y la segunda la perdieron, aunque el reembolso fue rápido y sus trabajadores de servicio al cliente fueron amables y atentos, resultó tedioso. Volví a hacer el pedido y en menos de 10 días ya estaba conmigo, eso sí, tuve que hacer el pedido (por separado) es decir, primero dos piezas y después la tercera para "evitar" que de acuerdo a la existencia del producto volviese a pasar lo de dividir el pedido, cancelar y perder. En general estoy super satisfecha con mis productos pero NO con el envío, y claro, el precio. Sale más caro el envío que el artículo. No creo volver a comprar nunca aquí. P.d. escribo desde México y manejan la paqueteria DHL. (O cuando sí llegaron los artículos fue esa paquetería la que destinaron).
Response from Uncommon GoodsFeb 26, 2023
Thank you for your feedback on our shipping. We'll be sure to pass this on to the team as we're always looking for ways to improve as a company.
Michelle
I ordered 8 custom items back in mid November. It seemed that the items were shipped out in three groups. The last arriving on Christmas eve. One item never reached its destination and had to be re-made. It's January 10 and is just being readied for shipment. I originally contacted UncommonGoods about it the week of Christmas, but it fell through the cracks and I never heard back. I reached out again and it was immediately attended to. Unfortunately, this item requires a lot of lead time...so here we are two months later and hopefully the item will reach its destination soon. A bit late for the holidays, but considering the pandemic and the slowness of the USPS, I know this was an anomaly and everyone is doing their best. The other 7 items got to where they needed to in time. The recipient will enjoy it no matter when it's received.
Annette M.
Our order came damaged and by sending an email and a photo they decided to resend the order and not to require us to return the damaged material.
Anne S.
Great and always changing variety of quality crafted gifts. Response to service issues are handled professionally and in a timely fashion. Shipping partners and supply chain congestion is causing packages to take MUCH longer to receive. But that’s not Uncommon
