Uncommon GoodsReviews of uncommongoods.com

I ordered a personalized book. Paid extra for shipping. I realize that time is needed to prepare “in the year customization”. I have ordered many customs books, each page different as in spelling a name and it only took two weeks to receive. We know these things are computer generated. It is now almost a month and no book. Called customer service and instead of her saying “I understand your frustration” or something similar she starts off “there is complete transparency and if you had read you would know this is the timeline.” I would have been okay if she had began that sentence with a kinder sentence and not blame. Also note, everything, and I mean everything, that my daughter and I have ordered has always taken much longer than other retail establishments. Our family has decided we are done with this company. There are other “uncommon” products, they do not corner the market.

So sketchy. I bought a necklace as a gift, and a couple weeks later noticed uncommon goods started charging a recurring subscription fee to my card, which I most definitely did not agree too. The sit is not easy to navigate and they make it difficult to cancel the membership

I should have known better than to order from Uncommon Goods again this holiday season. Just like previous years, several of the items I selected are already backordered. It isn't even December. One item may not arrive before Christmas unless I pay for faster shipping(!). How can they not have enough inventory to get through the holiday (again)???

Your website does not work. Whenever I'd get to the checkout step right after confirming my address, it kept removing the item I wanted from my cart and then filling my cart with items I hadn't even clicked on or viewed, and when i started over to try again, it did the same thing. I tried like five times and gave up.

I purchased for $20 what was supposed to be a leather magnetic bookmark. It came, and I am quite disappointed in the quality. One side is thin leather, but the inside is black paper. For that money I expected a more robust product. This was to be a birthday gift, but I'm embarrassed to give it. It looks cheap.

They have some interesting products but what was to be a one-time purchase turned into marketing emails and "unsubscribe" keeps getting ignored. I chatted with the people and requested closure of two accounts that I was not even aware that I had and two weeks later I get another email that say the requested action is pending and awaiting my reply. I just chatted with them again and they said "Oh you can just delete it." Not a good experience with them and I have spent WAY TOO MUCH time clearing it up. No go on future consideration of Uncommon Goods.

I used to really like this website, and have used it for a few years, but since around 2021 I feel like it's not worth it anymore. Specifically, I really don't like the log in method. Signing in/connecting with Google is not something I want to do, and due to that sign in method I found myself accidentally signed in with two different Google accounts (who doesn't have multiple Google accounts, you know?), making purchases and getting two Perks memberships. I got customer service to help with it, but they were very unpleasant to deal with. On top of that, it's just too expensive for some of these very basic items, like candles and towels, etc. I plan on using the website as more of an idea board and just making their items myself, they seem quite doable, tbh.

Uncommonly slow - I placed an order for 2 items and paid $10.95 shipping, its been 6 days and it has not even arrived at USPS for delivery to me. In a day where most fulfillment is 24 hrs or less this is absurdly slow. I get that shipping may be 2-3 days en route but 6 days and they have not even posted my order for delivery?!? If you plan to buy from them allow 2-3 weeks for delivery after they have your money...