Uncommon GoodsReviews of uncommongoods.com

As I have seen there is more than one review here about their shipping times and systems. I ordered express delivery (4 - 7 days). I ordered on the 12th, and now on the 18th there is no tracking number, and the goods have not been shipped. When I spoke to them they said I can expect anytime between 24th and 30th. Which is now between 14 and 18 days. I expect they do not ship express, but rather keep for themselves as extra profit. The customer service is not actually customer service. Its more telling them telling you that "sorry its not our problem now." And "there is no way for us to help you" The customer has to now deal with shippers.

Too bad I had to even give 1 star! Shipping took forever. Box was so poorly packed items were broken. They couldn't replace them for Christmas as the items were to be gifts. High ball glasses with map of Charlotte NC were supposed to be etched. They were blurry and looked silk screened no indentations as etching would have been. Never ordered from them before NEVER will again!! Terrible service quality of shipping shipping times and product quality. Design had some wierd #'s in the design not even sure what they are suppose to be. Could not find in retrospect in description. There are WAY BETTER catalog companies out there. After getting the companies response it's obvious this response it the standard boiler plate BS excuse. The responder sends me info to return items. I was already told not to return 3 unbroken glasses and I would receive a refund in 48 hrs. Didn't happen. 2 ND box of glasses were obviously broken and retuned by Fed Ex to company. Told by customer service I would receive refund that hasn't happened. So I get to waste more of my time on the phone AGAIN for the 3 Rd time. Outrageous

They are liars. I purchased the twilight blue long distance friendship bracelet set. And when I received it it was only the band. I reached out and they told me it’s only the band and I would have to purchase the actual set for 130$. NOWHERE on the website does it say band only. It says band set- set implying that they come with everything and when you select the band In their stories section even states everything you should received for the full set under this option. Absolutely ridiculous that you have to purchase something to find out that you have to spend 130$ extra to get what you actually wanted. I can not stress using another company more than this dishonest company

Worst customer service. Have called 7 times in 4 days - looking for my purchase. No response at all

I have purchased products from here for years. Have always been satisfied. I purchased a gift and paid extra for shipping to arrive on time. One week later, tracking shows no movement--only that information has been received. Customer service was of no help--said they couldn't do anything to determine the status of the package. Guess I'm done shopping here.

Their website did not confirm orders so i input the orders again and they duplicated them and I ended up with 5 wallets not 2 - so I have been charged for 5 not 2 and find them difficult to contact- avoid -

They sell your information. I have spent months trying to get off of a million mailing lists and such. I will never purchase anything from them again, and have spread the word widely among family and friends to avoid them for this reason.

I contacted them with a question about a discount code that I had received from another source to make sure it was valid. I told them the code expired on March 1, 2018, so I needed to get a response before that date. I sent my request in early February and contact them multiple times to check on the status of my request. I received NO response, and eventually my discount code expired. Needless to say, I was not happy, and I won't be ordering from them in the near future.