Uncommon GoodsReviews of uncommongoods.com

I didn't receive my full order and had to call and email in regards to the items that were not issued. Nothing was added to the paperwork to alert me of the missing items. It took almost a week to have a response in regards to the issue. Once, I finally got a response it did get resolved.

I had a very bad experience with uncommon goods. I followed their instructions to cancel a membership but it wouldn’t work and every time I wanted to speak to someone I’d just get a bot that couldn’t help me and automatic emails giving me unhelpful links, I just wanted to speak to a real person and it was so impossible!!

I had liked the products at Uncommon Goods. I was able to easily unsubscribe from receiving their emails. I was somehow receiving texts messages from them though also. They gave no directions how to stop this. No customer rep could help me. They said I had to do it through text. The messages had no directions. I eventually just blocked them. I kept them blocked for approx. 8 months. One day I thought I am going to take care of this problem. I could not figure it out. I went through the Uncommon Good site, their site map everything. I phone customer service and she immedicatly says you just reply STOP to the email. I thought wow of course it would be something easy and I know I have done this for other companies texts but not for a while (I am also not very tech savvy). However, my main point is - why didn't the company just have this at the bottom of their text promotional messages to make it easy for customers to make it easy to stop these messages? Furthermore, I gave a great review to this Customer Rep who helped me and now, the following week I receive ANOTHER email entitled - "60 seconds for Uncommon Goods" from Uncommon Goods wanting me to put the great review on Trustpilot so that other customers will feel confident in choosing Uncommon Goods as well is what it stated. Feel free, shop here, but you will never get rid of them.....

Horrible customer service, said it was my fault that I put in wrong address. My order went to Nebraska. I put in address for Dripping Springs, Texas. Said it was my fault because I didn’t put in Drive in the address. Will not give me a refund or send item. Stay away from this Company!

I purchased a book which they quoted would take 3 weeks. Less than 24 hours later I needed to modify or cancel the order (wrong info provided). It took another 24 hours for them to get back to me. So less than 48 hours after the order placed, the book is already binded they claim, yet it takes 3 weeks to ship? I will not do business with then again and recommend people think twice before sending them your money.

the worst website they stole my money and refused to refund don't trust this company

I submitte a review a few weeks ago and I see on this site that someone from the company should or is supposed to get back to me, however no one did. All they did was verify my email address.

i order 6 items after waiting 3 month they telling me the products are lost in trans i accept that i wanted a refund the delay about 3 months every time i contact them they telling me difrrent story they holding my money and refus to refund very bad comapny dont trust them