Josh B.
Same story as everyone else- false advertising
Same story as everyone else- advertised an electric-powered torch. What I received is not that. This is just a big clunky butane torch. This isn’t a mix-up, just a fraudulent company.
Response from UnbindgearJun 16, 2026
We are sorry to learn that the product you received did not meet your expectations and regret the disappointment this experience has caused. We take concerns regarding product performance and product descriptions seriously and would like the opportunity to review your order in detail. We have previously requested your order number or the contact information associated with your purchase but have not yet received a response. Once we receive those details, we can investigate the matter and determine the best way to assist. Please reply to our request with your order information, or contact our support team directly at 1-888-698-8842, and we will be glad to discuss your concerns and work toward a resolution. Our goal is to address customer concerns promptly, and we look forward to the opportunity to assist you further.



