UnbindgearReviews of unbindgear.com

Response from UnbindgearFeb 23, 2026

Hi Matthew, Thank you for taking the time to share your experience. While we’re sorry to hear the drone was defective upon arrival, we are glad our team could step in immediately to resolve the situation. It’s great to hear that our support representative provided the helpful service we strive for. We appreciate your business and hope you enjoy your drone!

Response from UnbindgearJan 19, 2026

We’re genuinely sorry to hear about your experience. We take feedback like this very seriously, and we want to be clear that we do have support channels in place and a refund policy we stand behind. We have already requested your contact information so we can look into this immediately and make things right. Our intention is always to resolve any concerns that you may have as quickly as possible. Please respond with your order details or contact our support team directly at 1-888-698-8842 so we can assist you right away. We are committed to resolving this and ensuring every customer is treated fairly.

Response from UnbindgearDec 17, 2025

Thank you for your kind review, Gregory! We’re happy to hear that Liam was able to assist you and ensure your order was placed correctly, even with multiple delivery locations and the discount applied. Our team works hard to provide accurate, transparent support and to make sure every order is handled properly from start to finish. If you need any additional assistance with your purchase, delivery, or anything else, please don’t hesitate to reach out. We’re always here to help and to ensure your experience continues to meet your expectations.

Response from UnbindgearOct 7, 2025

Thank you so much for your kind words! We’re glad our team was able to follow up and get everything resolved for you. We always strive to make sure every order — even those that don’t go through initially — gets the attention it deserves. Your feedback means a lot and helps us continue improving our service. We appreciate your patience and the opportunity to make things right!

Response from UnbindgearOct 1, 2025

Thank you for your feedback. We’re glad we could provide you with an update on your order and the additional information you requested. We strive to keep our customers informed every step of the way, and we’re happy to hear that our follow-up was helpful. If you have any further questions or need additional assistance, please don’t hesitate to reach out—we’re always here to help.

Response from UnbindgearSep 25, 2025

Thank you so much for your kind words, Alfred! We're thrilled to hear you were happy with both the price and the service — that's exactly the experience we aim to deliver. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We're always here to help and ensure everything goes smoothly with your order. Thanks again for choosing us — we truly appreciate your support!

Response from UnbindgearSep 23, 2025

Thank you for your wonderful review, Sarge! We’re so glad to hear you’re happy with the great deals on your drones and that we were able to offer you even more savings on batteries and carriers. We always strive to provide the best value and service to our customers, and it's great to know we’re meeting your expectations. If you ever need anything else, please don’t hesitate to reach out – we’re here to help!

Response from UnbindgearSep 19, 2025

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you found our customer service to be professional, knowledgeable, and friendly. Providing an excellent experience is our top priority, and we're always here to help with any questions or concerns. If there’s ever anything more we can do to support you, please don’t hesitate to reach out. Your satisfaction means everything to us!