Joseph
The Night Spark products very disappointing
The Night Spark products the I purchased are not what I was expecting but because of the 90 day money back guarantee, I felt safe in purchasing the products knowing I was protected with your 90 day guarantee. So I want to send these products back. I am so disappointed. I was recently been in contact with Night Spark and they were most accommodating. We were able to work through the issues with a satisfactory outcome. Great customer service, prompt and professional.
Response from UnbindgearDec 1, 2025
Thank you so much for taking the time to share your experience, Joseph! We’re truly sorry to hear that the products initially did not meet your expectations, but we’re very glad we had the opportunity to work with you directly and ensure a positive resolution. Your satisfaction is extremely important to us, which is why we stand behind our 90-day Money-Back Guarantee. We’re pleased that our team was able to assist you promptly and professionally, and that together we reached an outcome you’re happy with. If there is anything more we can do for you now or in the future, please don’t hesitate to reach out. We’re always here to help and appreciate the chance to make things right. We appreciate you for giving us the opportunity to address your concerns and for your kind words about our customer service.