UnbindgearReviews of unbindgear.com

I have been charged a rewards fee of 9.99 when I ordered the jar openers. I didn’t agree and have not been contacted about a refund. I put it on my debit card so I have no recourse.

One star is too generous. I ordered the Cool Cove product as sold on the website of UNBINDGEAR. I took them a while just to process my order- not like the 2-3 days like it says on the website. I called, was told that the item is so popular they are trying to keep up with demand. Finally gets processed and shipped FROM CHINA- false advertising with "shipped from the United States." Called again and was informed that the item is made in China and could only confirm it was shipped. So a month after my order was placed I got the product. Step back, when I was placing my order, I had to cycle through 6-10 additional items and services they thought I would be interested in. I declined each one. Placed my order, got a confirmation and suddenly there was a $9.99 charge for some rewards program. a 20 minute phone call to UNBINDGEAR got me a refund. I get the product and was hopeful it would work. It was not as advertised. I could list the reasons why I didn't care for it, but that isn't what upsets me this much. Went online, trying to figure out how to get a return. On the UNBINDGEAR website, from which I had placed my order, which touts a green banner that says "Try it risk free- we will refund every penny. No questions asked." Clicked on the "Terms and Conditions" because, as a lawyer, like to read the fine print. After reading the return policy and all, still felt confident I would get a refund. Maybe pay shipping. Send an inquiry, generic response. Wait, continued getting "we are handling a lot of inquires" emails. They tell me I could go check out FAQs because maybe that will have a solution. Click on that, get sent to UNBINDGEAR website and start the online return. By the way, they made the same scam of offering a discount, telling you that if you click continue or whatever you won't get that offer again. That is also a lie because I clicked continue and they upped the discount; again clicked continue and they upped the discount again. Finally was granted my request for a return/refund. Start getting emails right away- instead of returning, we'd love to offer you a 20% discount. I say no (we are now up to just August 26). Email again that I am awaiting instructions on how to return my item. They offer a 30% discount. Again, no I want to return. September 3, in an email again from @unbindgear.mail so why wouldn't I think this is UNBINDGEAR? Hang in here, I just got off the phone with them and there is even more fraud than I imagined. Angelika (probably AI) is sorry to hear I want to return my item, but could I share my reasons. My response- your website says no questions asked, but I unleashed on the situation, including the poor customer service. Her response? How about 30% off, which allows me to keep the product. Me- "for the very last time, I want a refund." Her response? How about 50% off? I said I would consider 75% because this item gives no more air than a $15 table fan. Response 50% is the highest we can offer in accordance with our company policy. Now it starts with- oh, you can return the product, but they only refund 50% of what you paid. I responded with a picture of that green box on the website saying every penny refunded. That was at 9am. Didn't get a response so I called UNBINDGEAR at 888-698-8842. Was on hold for a while which is why I started typing this. According to Rochelle, that is their company policy. I countered with the information on the website, including under terms and conditions only to be told they are not UNBINDGEAR. Apparently UNBINDGEAR distributes for other companies, but they are Joventures and that is their company policy. I will do my best to find out more but for right now- UNBINDGEAR is a complete fraud. DO NOT BUY FROM THEM

An intensive advertising campaign made with artificial intelligence, a cheap low-quality product that does not correspond to reality. Delivery from China.

Just received their falsely advertised lighter minutes ago. Demonstration video showed the model I intentionally purchased as being fully electric and plugged into an electric cord into order to produce the “ion” flame able to melt through aluminum cans. Instead, I received a butane lighter. Do not purchase anything from these crooks.

Well... I feel like I fell for this company's scam .. I feel like they outright lie in their ads and to customers about their products to get you to wanna buy.. specifically their " lightsaber torch" otherwise known as l" luxblaze" they say allot about it in the ad video that just turns out to be bs.. my specific container is that they say in their YouTube video that luxblaze is a " Tesla coil technology style electric plasma like torch" that it specifically doesn't run on butane..... That was the main reason I decided to buy it..... When the torch arrives.... Low and behold it's a basic looking, butane fueled torch... Not at all like the YouTube video.. I complain and ask for a refund.. as they basically lied to get me to buy it... The lie they told is the only reason I bought it.. because they say it wouldn't run on butane.. but ..... It does.... And they only offered 50% refund... BS

DO NOT ORDER ANYTHING FROM THIS COMPANY. This company is the worst. THEY MANIPULATE THe transaction to their convenience. I ordered three A/C portable units. My delivery never came by the time they promised. It was delayed a moth. The company never emailed me to let me know about the delay. So, only when I called , it was when I realized about it. They credited me for the delay which it thought it was the right thing to do. Unfortunately, after a month, they delivered only 2 units out of three ordered. I complained and the lady representative said she will refund the full amount for the unit missing/ not delivered. So at least I was relieved but Asked them to find out what happened with the missing unit. I asked them if they knew which shipping carrier was in charged . They did not know. So, i was in shock . The representative lady said she will call me back to let me know what happened to the missing unit. She never did call me. i called back, but the next representative told me they can not refund the full money for the missing unit and i was very frustrated by the whole contradiction. The call was disconnected. Later, I called back and I let them know that the product, A/C , did not cool the room at all. That was made out of cheap materials. In addition to that, I asked the guy to refund the full amount of the missing unit/not delivered as the first representative mentioned and also I let them know i wanted to return the 2 units delivered. He mentioned he could refund the full amount of the unit missing due to i did not have it. So, he refunded me $61 approx. Also, He said they do not do returns, but that he could offer me the 50% refund of other 2 units. So, thinking i got already the refund amount for the missing unit, I asked him to refund the 50% of the other two units. Things got worse, he mentioned that He already made the 50% refund for the whole order($160 aproxx) including the missing unit. I was completely in shock. Analyzing the whole situation, this company does not comply with any policy whatsoever. The representatives contradict themselves. They wrongly manipulate the whole transaction to their convenience not following rules and policies. They post fake reviews of their products. I emailed them complaining about all those illegal practices. they have not replied to me yet.

Complete lies this item isn’t rechargeable it uses butane and blows out like a birthday candle

The same lighter available on temu for about 14$and isonly butane lighter