UnbindgearReviews of unbindgear.com

Response from UnbindgearDec 10, 2025

Hi Matt, We’re very sorry to hear about your experience — this is absolutely not the level of service we aim to provide. We take situations like this extremely seriously, and we want to make this right for you as quickly as possible. Please contact our support team directly at 1-888-698-8842 so we can verify your order, investigate what went wrong, and ensure you receive either the correct items or a full resolution. Regarding your mystery box and the drone you received, we want to look into this immediately. If there was a packing or fulfillment error, we will correct it. We also apologize for any lapse in communication — that is not acceptable, and we are reviewing this internally to prevent it from happening again. Your satisfaction matters to us, and we appreciate you giving us the opportunity to fix this. Thank you for bringing this to our attention.

Response from UnbindgearDec 4, 2025

We appreciate your feedback, Jay. We’re very sorry to hear that the items you received didn’t meet your expectations. We take product accuracy and customer satisfaction seriously, and we never want anyone to feel disappointed with their order. We’d really appreciate the opportunity to make this right for you. Please reach out to our support team with your order number so we can review the situation and work toward a solution—whether that means a rebate, clarification, or another appropriate resolution. Thank you for bringing this to our attention, and we’re here to help until this is fully resolved.

Response from UnbindgearDec 1, 2025

Thank you for taking the time to share your feedback, J. We’re very sorry to hear that you feel the pricing did not meet your expectations. We never want any customer to feel misled, and we take concerns like this seriously. Our pricing is based on current supplier costs, product quality, and market availability, but we understand that value can feel different from person to person. We would appreciate the opportunity to review your order and make this right for you. Please reach out to our support team at (888) 836-0984 with your order details so we can look into this immediately and work toward a solution you’re satisfied with. Your experience matters to us, and we’re committed to resolving this properly. We appreciate you for bringing this to our attention.

Response from UnbindgearNov 26, 2025

Thank you for taking the time to share your feedback, Rodger. We’re very sorry to hear about your experience — this is not the standard we aim to deliver. We take concerns about product quality and unexpected charges extremely seriously, and we want to make sure this is resolved for you as quickly as possible. Please contact our support team by calling 1-888 698 8842 so we can review your order, arrange a refund for any incorrect or unwanted items, and address the quality issue you encountered. We genuinely appreciate you bringing this to our attention, as it helps us improve and ensures that every customer receives exactly what they paid for. Our goal is always a fair and satisfactory resolution, and we’re committed to making this right for you.

Response from UnbindgearNov 17, 2025

We’re so sorry for the confusion — we absolutely want to help you get this resolved quickly. A $127.95 charge should never appear without a clear explanation, so we’d like to take a closer look right away. For your security, we can’t discuss billing details publicly, but if you contact our support team at (888) 836-0984, we’ll verify the charge and provide full details. Please reach out at your earliest convenience so we can make sure everything on your account is accurate and you’re fully taken care of. Thank you for bringing this to our attention — we’re here to help.

Response from UnbindgearNov 11, 2025

Hi Jeffrey, we’re really sorry to hear that the lighter you received wasn’t what you expected. That’s definitely not the experience we want for our customers. We’d like to make this right, please reach out to our support team at 888-819-1852 with your order number so we can review what happened and arrange a refund if needed. We truly appreciate your feedback — it helps us ensure our ads and product descriptions are clear and accurate for everyone. Thank you for giving us the chance to make things right.

Response from UnbindgearNov 10, 2025

Hi Gene, Thank you for your feedback, and we’re truly sorry to hear about your experience. We completely understand your disappointment and want to make things right for you. It’s our goal to ensure every product meets our customers' expectations, and it seems we’ve fallen short in your case. Please contact our customer support team at 888-819-1852 and we’ll be happy to assist with a refund, replacement, or return—whichever works best for you. We appreciate your patience and are committed to resolving this issue to your satisfaction.

Response from UnbindgearNov 10, 2025

Hi Leo, Thank you for your feedback, and we're really sorry to hear that your experience didn’t meet expectations. We take all concerns seriously and strive to provide high-quality products to all our customers. We understand how disappointing it can be when a product doesn't meet your needs, and we'd love to make things right for you. Could you please reach out to us directly at 888-819-1852? We'd like to resolve this for you, whether through a return, replacement, or refund. Our team is here to help and ensure that you are fully satisfied. Again, we apologize for any frustration this has caused and hope to turn this experience around for you.