Lucinda H.
The staff is helpful
The staff is helpful, the watch works well although I have never fallen it is good to know that help can be summoned easily. There are certain motions that activate the watch, like shaking the bathroom rugs. But if you know it's going to go off you just turn it off. It is easy to wear and easy to charge the batteries. If you misplaced it, as I have, it is important to call the call center before the batteries run down as the staff can send a signal to the watch so you can hear it and locate the watch. The whole system has worked very well so far. Lucinda Hickey
Response from UnaliWearOct 12, 2024
Thank you for your kind and thoughtful review. Yes, shaking out a bathroom rug, particularly if you wear your Kanega Watch a bit loose, can potentially trigger the fall detection, but, as you say, you can just push the crown button of the watch and to stop the alert system from contacting the operator. Please note, as well, that we can adjust the fall detection sensitivity of your watch remotely, to make it less likely that this movement will trigger a fall alert in the future. Simply call us at 888-343-1513 and we will be happy to do that for you. All the best and stay well and safe.




