UnaliWear Reviews | Read Customer Reviews of unaliwear.com

UnaliWearReviews of unaliwear.com

4.4190 reviews
Health Equipment
3901 S Lamar Blvd, Suite 150, Austin, Texas

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UnaliWear

About UnaliWear

UnaliWear makes the Kanega Watch – the only medical alert/life safety watch with automatic fall detection/response that you can wear 24/7, never having to remove to charge.Get round-the-clock help from a live agent through your watch – like having an emergency concierge on your wrist at all times. Get help for major emergencies (EMS, police, fire) and minor emergencies (neighbor or relative). The agent speaks to you through your watch or, if you are not responsive, gets you the help you need. The watch can be activated via the help button, via voice, or automatically via fall detection.The Kanega Watch exclusively features RealFall™ technology, specifically designed to automatically activate on actual falls and limit false fall alerts.Top rated after extensive industry testing by the NY Times/Wirecutter, the National Council on Aging, PC Magazine and many others.Goes where you go (bed, shower, out shopping and around the country) with GPS. Fully set up by our company prior to shipping, so it works out of the box – no in-home set up required.Download BrochureCustomer Experience VideoVisit Web Site

UnaliWear (unaliwear.com) has 190 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: unaliwear.com
Website: unaliwear.com
Category: Health Equipment
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 83% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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UnaliWear reviews

Showing 141 reviews with 5 stars · Clear filters

Ralph
Nov 23, 2024
everyone was great
everyone was great
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Cindy
Nov 21, 2024
Recycle old lithium-ion batteries suggestion
My Dad loves his Konega watch and recently ordered a new set of batteries. He did not know that lithium-ion batteries are considered hazardous waste and cannot be tossed in the trash or regular recycling. I would like to suggest that UnaliWear offer their customers the option to return the old watch batteries to UnaliWear (in the packaging their new batteries came in) so they can be properly recycled or disposed of. the batteries should come with proper warnings. From the EPA website: Lithium-ion batteries and devices containing these batteries should NOT go in household garbage or recycling bins. Lithium-ion batteries SHOULD be taken to separate recycling or household hazardous waste collection points. To prevent fires, tape battery terminals and/or place lithium-ion batteries in separate plastic bags.
Response from UnaliWearNov 22, 2024
We are so happy your Dad loves his Kanega Watch and it is providing the discreet peace of mind he and your entirely family deserve. Regarding your question on battery recycling, there are many places around the country to drop off locally and/or ship these batteries for proper disposal. Here is a link to learn more: https://www.call2recycle.org/ All the best and stay well and safe.
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melissa
Nov 21, 2024
Real person Customer service!
Real person Customer service!
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Caregiving D.
Nov 21, 2024
No comparison!
The employees are ALWAYS polite, proficient and prompt. In our world of call center-centered technology and business, what a refreshing touch of retro personal care. You have my appreciation and praise!
Response from UnaliWearNov 21, 2024
Thank you for your kind words. It is a pleasure to serve you and our growing community!
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Ed
Nov 19, 2024
Great service
Great service
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June
Nov 18, 2024
Thank you Michael
Michael patiently answered all my questions.
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Audrey
Nov 18, 2024
QUICK & EXCELLENT CUSTOMER SERVICE
I love my Kanega watch . It's quick to detect a fall or any problematic situation. I do not have a problem pressing the button to let them know that I'm OK A battery came apart in the watch & I couldn't remove it. I called & I was sent a video showing what to do. Then we discussed why the batteries were not lasting 24 hours . He asked me to take pictures of my phone & email them. With in an hour I had a return call telling me that they are sending a new phone & instructions for returning the old one. I would feel lost if I didn't have my Kanega watch on my wrist. It gives me a sense of security .
Response from UnaliWearNov 18, 2024
Thank you for your kind and thoughtful review. We are happy to be there for you in both your times of need and service. All the best and stay well and safe.
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Kay M.
Nov 18, 2024
All my questions were answered
All my questions were answered. My only complaint is that it was determined that one of my 4 batteries was not working. It will be replaced in a couple of days via fedx but I have to pay $12.50 shipping. This. for a new device only one month old, seems a bit unfair to me.
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