Universal Music GroupReviews of umusic.com

Dear Universal Music Group, How I am devastated and heartbroken by Liam Payne's death. You just destroyed Liam's life and you caused him death. You have blood in your Hands. You caused death to Liam with your stupid destination. Shame on you. 😭😭😭 shame on you 😭😭😭

If I could go less than 1 star I would. I purchased a Reba McEntire LP that was advertised as "Autographed LP." I apparently missed a tiny blurb of text that was under the submit order button that it was an autographed postcard, not the album cover or LP itself. It wasn't until I received it that I found it was a card insert. It took me numerous emails to get a full refund. When they did, they did not refund my original shipping, which I was told would have been refunded. To date, shipping still not refunded. Forward a few months later I get an ad for another autographed LP - I sent an email to customer service and specifically asked if it was signed on the album cover or a postcard again. They said it was "signed on the album cover." It arrived and again was just a postcard insert. I again reached out to customer service, who tried telling me that the item was "received as expected." I forwarded back the email from one of their reps saying it was signed on the cover. Back and forth I finally get a refund approval and a shipping label. This time I made sure to get specific words that I would be full refunded, including original shipping, so I can dispute with my bank if need-be. I was trying to make a display with the album cover/LP, not with an autographed postcard that looked like it was run off someone's desktop printer So, lesson learned, I will not be purchasing from this company again!

If I’d read reviews before ordering, I never would have gone through this headache. I paid almost £7 for next day delivery, but right after placing my order, I got an email saying it would take up to 48 hours just to dispatch. How is that next day delivery? It feels completely misleading, and honestly, if I’d known, I wouldn’t have bothered. When I reached out to customer service to cancel or at least change the delivery address (since the gift wasn’t going to arrive in time), I was told the order had already moved to "processing" and couldn’t be changed or canceled. But here’s the thing – it hadn’t even been dispatched yet! How can it be too late to cancel when it hasn’t even left the warehouse? This whole experience feels like a scam. The promise of "next day delivery" is a total lie. If you’re considering ordering, just know you might be paying extra for a service they can’t actually provide. I wish I’d known all this before – it would’ve saved me the stress and disappointment. Save your money and look elsewhere!

Ignorant Twát Company Just A Verified Twát Business Whom Does Not Have Contact Details That Are Accurate Only Inaccurate So That Living Musicians Can Not Contact Them, Only Artificial Intelligence Musicians Whom Are Just Not Intelligent

I purchased a Morgan Wallen sweater, record, and CD so it's about a $250 order back in June. After not receiving anything for a month I sent an email out they said that they still had not received the order from the production Center so they couldn't ship out something they didn't have and they would be willing to issue me a refund if I wanted. It is now September, it's been 4 months and I still have not received anything, I sent another email to them and it seems they've blocked my email. All email correspondence I send to them from my email gets sent back to me.

I’m waiting since August 07th 2020 in DM @umusicsupport and since January 29th 2021 @fhcustomercare (Twitter) for getting 10 Questions of a Better Business Bureau Case answered, bc letters, emails and fax didn’t work too for UMG staff. And as I asked @umusicsupport on Instagram in DM about to answer the 10 Questions of the Better Business Bureau Case and if I need an appointment of someone of the UMG Team when I’m visiting the UMG Office in New York🗽 I got blocked 🚫 on Instagram; and form other UMG Staff, UatUMG and Interscope Chairman Steve Berman's Daughter "Lucifer". As I showed up in the UMG New York🗽Office March 05th 2024 the reception guys were scared, asked if I got an appointment, not allowed to take the Customer Complaints and unanswered Better Business Bureau Cases Envelope ✉️ post in person and as I asked for the Executive VP of UMG Michele Anthony, bc she hung up the phone June 06th 2019 as I asked her after EMINEM's fans reactions on the UMG EMINEM platforms about the February 2019 UMG false advertised Promo Video of the Slim Shady LP 20th Vinyl and Cassette coming soon [Paul Rosenberg advertised the Tape on air at EMINEM's Radio Channel SiriusXM Shade45 during the "12 Days of Diss-Mas" Show with EMINEM December 25th 2018], I spoke only to the Security Supervisor Don Johnson and he gave me an address to bring the Customer Complaints post 🏤 to CT Corp [The Registered Agent is a live person responsible for receiving all official legal documents called “service of process” and forwarding them to that company.] Outside the Building I met another UMG employee who doesn’t know the UMG MerchTeam and took the 1. Envelope ✉️ in the UMG office. I extra wrote a note 📝 and deadline to answer the questions during my time when I’m in New York🗽in person in the UMG Office and my email address to send it to me by email - nothing about my Better Business Bureau Case since March arrived. Only the UMG Recruitment Team reached out in July and asked, if I could apply to a job as "Sales Operations Coordinator" 6 months in the NY 🗽 Office. March 06th 2024 10:20am I visited with a friend Paul Rosenberg at home 🏡 (EMINEM) in Tenafly New Jersey and left the 2. Envelope ✉️ (copy of all: UMG Customer Complaints + from Trustpilot, also from the UMG Artists Pages and Bravado, all unanswered UMG BBB cases & Customer reviews, deleted Fame House Facebook Customer reviews, also the "I hate UMG, I hate UMG, I hate UMG" Customer posts from X at "Tay (UMG) Merch Problems", News Articles: The Detroit News "This is why Taylor Swift fans hate on Ferndale", New York Post "Taylor Swift fans ‘scammed’ by pop star’s merchandise store, blame Universal Music Group", Eminem.Pro "Universal Music Group Company Fame House Tried To Scam Eminem Fan" ect. and extras) with a note 📝 of the missed UMG EMINEM Music posts for Marshall's fans/stans on the UMG EMINEM FACEBOOK ACCOUNT and I spoke with Paul's housekeeper about everything and the UMG Problems as Paul slept 😴 🛌 upstairs at home in Tenafly. After our Paul stop we drove without Paul Rosenberg to our friend Sanj at Sanj’s SmokeShop in Bloomfield New Jersey and received some lovely gifts from Sanj. We spoke about Cigars, the Cigar Business and the whole world… 🌎 March 27th 2024 I sent EMINEM's audio engineer in the Effigy Studios in Ferndale MI the Information "no updates of UMG on the EMINEM Facebook Account for Marshall's fans" including Photos about my Paul Rosenberg & UMG visit. "Houdini" was the first Music post since my visit at Paul Rosenberg in Tenafly New Jersey on the EMINEM Facebook Account from the UMG Staff. 🍀 Luckily I'm not allowed by EMINEM to buy anything from any UMG Artists Store again - I’ve Spotify, SiriusXM, Amazon… [My EMINEM UMG Philly MerchTeam "Coachella 2018 T-shirt" shopping exp. from the Tree 🌳 & 🚗 "Drive Safely-Walk Right" Statue UMG Map Shipping Point is on EMINEM's "MUSIC TO BE MURDERED BY DLX", ect. bc the UMG FameHouse Customer Service never answered by email as stated in the UMG Terms: XXV. 3. and gave me the address of Artist Endeavor to pick up my order directly in Detroit after their shipping problems to send it like the contract and our 👮🏽‍♂️ case. Sometimes it’s good to talk to Marshall directly and give the permission to use it in the music…] I also visited EMINEM at his House 🏡 and had also talked to Marshall's Security about the Paul Rosenberg & UMG MerchTeam Fan Complaints. John laughed when I showed him the printed Fan Complaints. EMINEM said they should go ahead and blame Paul ‼️ Paul Rosenberg's 🏡 House address in Tenafly NJ is for Fan Complaints in the EMINEM 🐰🎩🪄 "Houdini" post & IG Story on my Instagram and X: Lauras_account And if one day an UMG Employee got the balls to talk to me in person or answer Emails, DM's, a letter, Phone, fax or writes an apology letter to me and other people, we would greatly appreciate it ‼️

UMG are nothing more than corporate trolls that block official access to the Quake soundtrack and they won't even make them available on YouTube to the UK. It's the main reason I never watch Quake I videos anymore. It's no wonder why unofficial uploads are available. AWFUL COMPANY!

Orderd a Bon Jovi Forever patch T-shirt. Worst quality I have ever experienced on a T-shirt. Cheep fake looking T-shirt with out any labels or anything and the customer service wants me to send back the T-shirt at my expence. So they can send me the same crap again. Totaly riped of!!!