Gary C.
Ease of ordering was great
Ease of ordering was great. Post order communications was quick and concise.
Response from Ultra E-BikesAug 17, 2021
Thanks for the feedback Gary. We’re happy we met your expectations.

Ultra E-Bikes is a customer-centered electric bike company that offers premium electric bikes for trails, hunting, commuting, and personal fitness. Spearheaded by enthusiastic bike lovers, Ultra E-Bikes is a you-oriented company that exceeds our customers' expectations.
Ultra E-Bikes (ultraebikes.com) has 25 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Gary C.
Ease of ordering was great. Post order communications was quick and concise.
Response from Ultra E-BikesAug 17, 2021
Thanks for the feedback Gary. We’re happy we met your expectations.
Tayo O A.
Good customer service
Response from Ultra E-BikesAug 6, 2021
Thank you for the review Tayo. Our team appreciates your feedback!
James M.
Jared at Ultra Ebikes has always responded to my calls and texts. My bike was on backorder for about 2 months but he called 2 or 3 times to keep me in the loop. My bike arrived in great condition and I’m very pleased.
Response from Ultra E-BikesAug 2, 2021
Thanks James for your positive feedback and sharing your experience. Glad we were able to meet your expectations!
Paul
Product was just as described we needed an xtra large case for our folding mountain bikes that have fat tires and was having problems locating a case that would accommodate them. Case is quality made and bikes fit perfectly!
Response from Ultra E-BikesJul 30, 2021
Thank you for the review Paul! Glad to hear the cases are working out for you!
Vinny C.
Excellent customer service!! Ultra E bikes is the place to go for quality and selection. Highly recommend
Response from Ultra E-BikesJul 4, 2021
Thank you for kind words Vinny. Our team appreciates you and your feedback!
Bill P.
Just a super bike love it.
Response from Ultra E-BikesJul 4, 2021
Thank you for the review Bill! Glad you are enjoying the bike.
Matthew M.
I am very happy with the excellent service that I received from ultra bikes. They were responsive and helpful. They worked with me on Particular requests that I had. I’ve only put about 10 miles on the bike so far but I’m loving it. I still have to get it to the beach on fire Island, looking forward to that. The bakers everything I had hoped for and more!
Response from Ultra E-BikesJul 4, 2021
Thank you Matthew for the 5-star review! We’re here for you anytime.
customer
Always responsive to questions and very helpful providing requested information.
Response from Ultra E-BikesJun 26, 2021
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Best regards, Ultra E-Bikes