Andrii
Top-tier projectors for the money, and the customer service is next level!
Top-tier projectors for the money, and the customer service is next level! The black levels (contrast) are the best among competitors, with honest brightness and a sealed optical engine to prevent dust from reaching the matrix (very few brands offer this at this price point). HOWEVER, I had one specific issue: I bought the Apollo P40 and was extremely satisfied, but after long binge-watching marathons, the fan started making noise (likely because it was almost always running at maximum power). I contacted customer support, sent a video of the projector in operation, and within 30 minutes of chatting, they confirmed a replacement! They offered me either a new P40 or a refurbished P60. I chose the P60 (since it was a free upgrade to a superior model) and I have no regrets!! Just six days after my first message to support, a courier delivered the new projector. This P60 looks brand new, runs quieter than the P40, the colors are even more vibrant, and that little built-in subwoofer really does its job!
Response from UltimeaApr 16, 2026
Thank you so much for your amazing and detailed feedback! 😊 We’re truly delighted to hear that you’re enjoying the performance of our projectors, especially the contrast, brightness, and overall build quality. It’s also great to know that the Apollo P60 upgrade met your expectations with quieter operation and even more vibrant visuals. 🎥✨ We sincerely appreciate your kind words about our customer service as well. Providing fast and reliable support is always our priority, and we’re glad we could resolve your issue smoothly. Your support and trust mean a lot to us—thank you again for choosing ULTIMEA! 🙌 Best regards, ULTIMEA Support Team


