UltimateTaxReviews of ultimatetax.com

Very user friendly program and great staff and very helpful and professional support staff , also affordable. Thanks. I intended to give 5 stars, but I accidentally clicked the wrong button.

The intuitive interface and straightforward navigation, making it easy to prepare and file tax returns and the extensive customer support available, including live chat and phone support.

I am a first time tax preparer and the knowledge and support that Ultimate Tax gives is awesome. I am so glad after researching many tax companies I choose Ultimate Tax and happy to continue working with your company the next tax season.

NEVER, EVER AGAIN WILL I USE THEM. Someone please rescue me from this nightmare! I wish there was a Zero (0) star rating!! Ultimate tax is the worst of all the software I have ever used in all my 12+ years of doing tax business. Their interface is so horrible, they change their software every often, misinterpret IRS rules and policies on things like maximum character count on taxpayer names to bank product. The direct deposit info on the state form asks you if you want to use whatever info you had on the federal (want to deposit in the same account as the federal...) and when you say yes, the state still require you to provide bank info or else you will get an error. They claim to have "interview" and "form" mode but really, it's just form mode. You begin with interview mode only for questions but are forced to return to form mode to complete your return. I could go on and on, but I have to get back to my nightmare and pray that the 2022 season is over soon so I could wake up. Sooo frustrated......

My agent was very nice and professional! She got my program going again and sent a link for Mobile App. Thank you so much!

Maria (I think was her name) was so kind and helpful and really tried to understand my request. She assured me she would take care of my request and notify me of the outcome.

Very easy software to work with. Made my life or job a lot easier

Good follow up. Having access to a personal portal where you can receive training and look up details about your account and access to previous tax software. A chat feature is also great. Availability with a good response. Understanding and great tech support.