UltimateTaxUltimateTax Service, Inc. is a leader in providing tax professionals with quality tax software and year-round assistance. Since 2006 tax preparers, CPAs and EAs have partnered with us to provide their business software for the tax division needs.UltimateTax Service Inc. sells tax software to fit your business. You have choices. Not every office has the same software needs. Your office is no different. You will be paired with a support specialist that can help you make the best decision for your business.Building a relationship with your software vendor really is a key to success. Your responsibility as a business owner is to put your company in the best position to be successful. You should always surround yourself with other successful people and businesses. UltimateTax is a successful and responsible company. You won't be wrong partnering with UlimateTax.
UltimateTax (ultimatetax.com) has 296 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Phyllis
The program was difficult to use and follow
Response from UltimateTaxFeb 11, 2022
Sorry to hear that you had that experience. We do offer one on one onboarding. Plus we have support to assist you. I hope you find something that works for you.
Me
The technical support is good but the it’s ridiculous that you must pay to retrieve your files in the event of an issue. The renewal fee should be extended to existing customers. The fee for service is a bit much and goes up every year. I’m also a Mac user and the only way to use the service is online; whereas Windows users can access all platforms of the software.
Response from UltimateTaxJan 4, 2022
If you are online, there is no retrival fee as you should have access to all prior years with us. Renewal fee was extended and offered many times. We have a cutoff time for renewal discount. Mac is just online.
Michelle
Laura Price has been very helpful when setting up the order - however, I ordered it on January 3rd, today is January 16th. I still have not received an email with the link. I called in today, and coincidentally my email with my link information is being sent to me today. Apparently the email notifications to let me know my software is available was never sent out. This is my first year working with Ultimate Tax (had previously been with Lacerte for 2 years) so I'm hoping this isn't a sign of what it will be like working with Ultimate Tax.
Response from UltimateTaxJan 16, 2017
Michelle, I apologize for the delay. We try really hard to make sure all the systems work for the order process. Sometimes there are things we find need tweaking. Thank you for letting us know. Glad we could help you out this morning.
