UltimateTaxReviews of ultimatetax.com

Rapid professional service. The customer service agent helped with my purchase quickly and professionally while being very courteous.

Always great

The technical support is good but the it’s ridiculous that you must pay to retrieve your files in the event of an issue. The renewal fee should be extended to existing customers. The fee for service is a bit much and goes up every year. I’m also a Mac user and the only way to use the service is online; whereas Windows users can access all platforms of the software.

Been a satisfied customer for over 5 years!

The sales rep was very helpful and fast. She also called me back about a system error and fixed it before she even told me about it. Great customer service!

Unfortunately I did not sign up for auto renewal, however my credit card was charged a renewal fee today. When I called to get assistance, there was no answer and I had to leave a voice-mail. I am not happy about this process.

Thanks for your help and time.

This is my 3rd year using ultimate tax and I have no complaints at all. The software works very well and has really helpful features. Customer service is excellent whether you need help from the technical support or sales team. Thank you UT team!