Brooke H.
The school was great all good teachers…
The school was great all good teachers and landing my Job after graduation.

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Fla. and founded in 1994, UMA offers content-rich, interactive online courses as well as hands-on training at our campuses. UMA students have access to academic advising, one-on-one or group tutoring, résumé and interview coaching, job search assistance, technical support and more. The institution is accredited by the Accrediting Bureau of Health Education Schools (ABHES).
Ultimate Medical Academy (ultimatemedical.edu) has 106 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Brooke H.
The school was great all good teachers and landing my Job after graduation.
tina P.
First, they tell you that you are going to get a stipend, then 3 other people say you will, and then another person says you aren't. Then, when you tell them you are withdrawing, they HOUND you to death by calling and texting multiple times a day/ week. I am going to contact the Department of Education about the student aide that I got and see what can be done. This place is not a good school at all. And some of the quizzes that were taken, I can tell you that I had the right answer, but was still graded wrong. DONT GO TO THIS SCHOOL!!!! I know of someone who has been waiting for the stipend to be released, and they keep delaying the release of this money! This person NEEDS the money to pay bills! And the story keeps changing every time this person calls, and then when they call, they get a recording saying they are in a meeting, which I call BS. It's everyone is at lunch, and no other school that I have ever been in has everyone going to lunch every single day, all at the same time. And the Financial Aid department has no clue what they are doing at all. They really need to be reviewed by the Department of Education.
Response from Ultimate Medical AcademyMar 16, 2026
Hi Tina, we appreciate you taking the time to share your experience. At UMA, financial aid eligibility, disbursements, and refund timelines depend on individual circumstances and external processing requirements, which cannot be reviewed in a public forum. Similarly, academic grading questions and withdrawal communications require direct review with our team for support. To make sure your concerns are reviewed thoroughly, the best next step is to connect directly with our UMA Cares team. UMA Cares handles important student issues that may need to be addressed with special attention for students to get answers for unresolved issues concerning their student experience. If you could please call 800-509-5474, you'll be connected with a UMA Cares Representative. UMA Cares takes all inquiries seriously and will respond in a timely manner. We hope to connect with you soon.
Amanda Elkins M.
All the staff has always been very supportive and helpful and it has been a super blessing to have had all the love and support from all the Uma staff
BRIDGETTE B.
🥺As i’m writing ✍️ this bitter sweet Review .. i’m crying 😭, I will miss ultimate medical Academy so much they changed my life for the better. I am so happy I decided to branch off my career again and medical. Ultimate medical made sure I had everything I needed to succeed. It was no reason or no excuse of why I couldn’t succeed. They had the help. They had all types of people resources. They was just extremely helpful. miss makayla Miss Rose 🥺 oh my God I am gonna miss the phone calls the great conversations. I’m gonna miss y’all . They was on me was like my mom . would have been if she knew I had enrolled in school, they was only me they make sure I miss no exams, discussions, replies, assignment, even if I did miss some sometimes wishes I did. I’m not gonna lie. They made sure I got it,done , I wanted to quit so many times, but I knew I couldn’t quit and it wasn’t making me quit. They wasn’t letting me quit! They did not like to hear they were come from my mouth quit😫😭 but it was always u can DO IT , and LOOK I DID IT !!! I know there was not taking a no for ANSWER 🗣️. That’s why I chose UMA FOR SCHOOL ! they pushed the students to the max and I love them for that and thanks to them. I landed my first job. Yay! Fresh out out School! I WILL ALWAYS LOVE YOU UMA. THE BEST SCHOOL I EVER WENT TO.🥺❤️❤️❤️❤️❤️ GO PUMAS !
Response from Ultimate Medical AcademyFeb 27, 2026
Hi Bridgette, thank you so much for sharing this incredible message. We are glad to hear how meaningful your experience at Ultimate Medical Academy has been and appreciate you taking the time to reflect on your journey. Congratulations on completing your program and beginning your first job, that is an amazing accomplishment! It means a lot to hear how supported you felt by your instructors and advising team throughout your time at UMA. Our teams work hard to offer support, encouragement, and guidance to help students stay on track, and it is wonderful to know their support had such a positive impact. Your commitment to reaching your educational goals is a great example for others who are working toward their own achievements. We are cheering you on as you move forward and wish you continued success in everything ahead. Go Pumas!
Shanta D.
When comes to my classes n my support I don’t have an issue I am not going to lie I read MULTIPLE REVIEWS THAT UMA HOLDS UR FINANCIAL AID MONEY. Before I start I am a honors student have two classes left supposed to be done in April. For Some odd reason this school year they made me wait until February for my financial aid to come through and when I logged into my financial aid it was given in January than they broke my financial aide up into two payments one for February which took all of my money for school and the rest that I requested to offset my bills cause THAT IS WHY THEY ALLOW U TO TAKE IT OUT TO HELP WITH UR BILLS WHILE UR IN SCHOOL they are telling me I have to wait another month to get….meanwhile I graduate literally a month after they choose to release my money. Last semester when I was waiting for my financial aid I called cause one of my loans still said pending I spoke to someone and she literally cleared it and it stated approved and received the next day so that tells it all that yall have peoples payments. Than I speak to a manager by the name of Melissa, this is not my first rodeo going to school I HAVE NEVER EVER SEEN FINANCIAL AID AND LOANS GET DISTRIBUTED SEPARATELY she is going to tell me out of her mouth they only received half of the financial aid after I literally spoken to someone earlier that tried to get my money release cause I requested it for my bills and she said she couldn’t unfortunately do it cause it’s set for mar 4th which makes no sense to me at all. I’m only doing half of a semester so why is my loans and financial aid split up anyway. What saddens me is people take this money out to offset bills and yall will not help them but make is if financial aid only paid yall half why is yall bill not split into half when the funds apparently comes out. It’s a sad situation to me. I WILL NEVER RECOMMEND THIS SCHOOL TO ANYONE and I’m a honors student and will graduate in April.
Response from Ultimate Medical AcademyFeb 5, 2026
Hi Shanta, thank you for sharing your experience. We are glad to hear you have felt supported in your classes and throughout your program. We also understand your frustration led you to share these concerns, and we appreciate you taking the time to do so. Please know that financial aid disbursements and refund timelines can involve individual circumstances and external processing requirements that are best reviewed directly. These situations cannot be addressed in a public forum, but our UMA Cares team is designed to review individual student concerns and provide guidance. Continued follow‑up with our support teams in both Student Finance and UMA Cares is the most effective way to receive updates regarding this. If you prefer to share additional information for review, you may also contact us at [email protected]. You can continue to find support through UMA Cares at 800‑509‑5474. We hope to connect with you soon.
Brenda H.
First let me say the reason for the low score. the first time I started they did everything to work with me even when I had a hold knee replacement and even when it came to me getting my money three months after starting school. After I finish school, they were working for me at times but at time I was feeling they wasn't. now get to starting back in October of 2025 applied got all my paper done and started my classes and three weeks into school got drop called and email to find out what was going on they said they didn't get paper from my doctor office, so I found out that my doctor moved out of stated. so, they let reapply again and three weeks in got drop again. Email and called again telling me the same thing again paperwork from doctor office so am telling them again my doctor is no longer their what can I do. So, the I found out I was drop in when I was trying to turn in paperwork for a class and couldn't. After several days talking with them I tried to login and couldn't tried to email no answer tried calling got put on hold or hung up on. When someone did talk with me, they told me they locked me out the account. Never was told I was going to get locked out after that never heard anything else from them that made me look ugly at them how they not what they say. But if i ever go back to school UMA will not, be it.
Response from Ultimate Medical AcademyJan 26, 2026
Hi Brenda, thank you for sharing this with us. We understand this experience has been frustrating, and we want to make sure your concerns are reviewed carefully. Concerns like these are specific to each student and require direct follow‑up. The best next step is to connect with our UMA Cares team, which handles important student issues that need special attention. You can reach them at 800‑509‑5474 or visit go.ultimatemedical.edu/uma-cares. UMA Cares takes all inquiries seriously and will respond in a timely manner.
Rosalind W.
I started at UMA in June 2025. Everything was going smoothly until it came time for my financial refund, which I never received. I am set to graduate in March 2026, but as of January 22, 2026, I am still being asked for the tax form. I have become frustrated with the school's constant requests for financial documents. I’ve also read reviews indicating that they frequently ask for these things. Can you please tell me what’s really going on? Rozze
Response from Ultimate Medical AcademyJan 26, 2026
Hi Rozze, thank you for taking the time to share your experience. At UMA, our teams are dedicated to guiding students through the Student Finance process and helping them navigate required documentation. We understand your frustration led you to ask these questions. Requests for financial documents and refund timing can depend on individual circumstances and external requirements that cannot be resolved publicly. The best way to review your questions and recieve support is to connect directly with our UMA Cares team. Please call 800‑509‑5474 or visit go.ultimatemedical.edu/uma-cares.
Deanna M.
i currently attend UMA and what i feared the most happened i read so many reviews that stated they had trouble with financial but i thought you know i will see for myself and guess what happened my financial aid was supposed to be released today and was not and i am a single mom who was relying on her refund to pay my rent i am so discouraged i think i am going to transfer schools
Response from Ultimate Medical AcademyJan 9, 2026
Hi Deanna, we care deeply about the well-being of our students, and I would like to connect you with our UMA Cares team so that we may understand your experience in more detail to best assist. UMA Cares handles important student issues that may need to be addressed with special attention for students to get answers for unresolved issues concerning their student experience. If you could please call 800-509-5474, you'll be connected with a UMA Cares Representative. We look forward to assisting you.