Ultimate Medical AcademyUMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Fla. and founded in 1994, UMA offers content-rich, interactive online courses as well as hands-on training at our campuses. UMA students have access to academic advising, one-on-one or group tutoring, résumé and interview coaching, job search assistance, technical support and more. The institution is accredited by the Accrediting Bureau of Health Education Schools (ABHES).
Ultimate Medical Academy (ultimatemedical.edu) has 106 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Reese
UMA site has been down for 3 weeks! I called because we have no access to our financial aid ledger. A rep told me that the site was back up and to check when i am able and NO it is still not up!!!! How are we suppose to continue without knowing the financial status. This is not a good look to new students.
Natalie S.
Every since I started school here its been an issue with financial aid. Very first disbursement was late,due to misinformation from different departments. This time, issue with system. Everything its time for disbursements something goes on. The lending institution records and disbursement amounts are different from what uma says. Its always something. Reached out to student services for help with something. I was told I would receive an email later that day and someone would call in 3 to 5 days.recieved the email a week later. This whole experience has truly been a lesson of its own. When you call regarding the issue noone has any information or can provide any updates.
Kristina C.
started my online classes only to be ejected with no explanation. when I called eligibility back, they said it was a prior from 2011 that was stopping me from doing my classes. it was a possession charge for having a small weed pipe and a small seed. they said i need to have it expunged in order to continue. I've called a few other schools and they do not even require background checks, and the work field only looks back 7-10yrs. so the time limit has expired for it to affect me negatively. they should not allow students to start school just to pull them outfor stupid priors almost 2 decades ago! they need to do better1!
Shanta D.
When comes to my classes n my support I don’t have an issue I am not going to lie I read MULTIPLE REVIEWS THAT UMA HOLDS UR FINANCIAL AID MONEY. Before I start I am a honors student have two classes left supposed to be done in April. For Some odd reason this school year they made me wait until February for my financial aid to come through and when I logged into my financial aid it was given in January than they broke my financial aide up into two payments one for February which took all of my money for school and the rest that I requested to offset my bills cause THAT IS WHY THEY ALLOW U TO TAKE IT OUT TO HELP WITH UR BILLS WHILE UR IN SCHOOL they are telling me I have to wait another month to get….meanwhile I graduate literally a month after they choose to release my money. Last semester when I was waiting for my financial aid I called cause one of my loans still said pending I spoke to someone and she literally cleared it and it stated approved and received the next day so that tells it all that yall have peoples payments. Than I speak to a manager by the name of Melissa, this is not my first rodeo going to school I HAVE NEVER EVER SEEN FINANCIAL AID AND LOANS GET DISTRIBUTED SEPARATELY she is going to tell me out of her mouth they only received half of the financial aid after I literally spoken to someone earlier that tried to get my money release cause I requested it for my bills and she said she couldn’t unfortunately do it cause it’s set for mar 4th which makes no sense to me at all. I’m only doing half of a semester so why is my loans and financial aid split up anyway. What saddens me is people take this money out to offset bills and yall will not help them but make is if financial aid only paid yall half why is yall bill not split into half when the funds apparently comes out. It’s a sad situation to me. I WILL NEVER RECOMMEND THIS SCHOOL TO ANYONE and I’m a honors student and will graduate in April.
Response from Ultimate Medical AcademyFeb 5, 2026
Hi Shanta, thank you for sharing your experience. We are glad to hear you have felt supported in your classes and throughout your program. We also understand your frustration led you to share these concerns, and we appreciate you taking the time to do so. Please know that financial aid disbursements and refund timelines can involve individual circumstances and external processing requirements that are best reviewed directly. These situations cannot be addressed in a public forum, but our UMA Cares team is designed to review individual student concerns and provide guidance. Continued follow‑up with our support teams in both Student Finance and UMA Cares is the most effective way to receive updates regarding this. If you prefer to share additional information for review, you may also contact us at [email protected]. You can continue to find support through UMA Cares at 800‑509‑5474. We hope to connect with you soon.
Deanna M.
i currently attend UMA and what i feared the most happened i read so many reviews that stated they had trouble with financial but i thought you know i will see for myself and guess what happened my financial aid was supposed to be released today and was not and i am a single mom who was relying on her refund to pay my rent i am so discouraged i think i am going to transfer schools
Response from Ultimate Medical AcademyJan 9, 2026
Hi Deanna, we care deeply about the well-being of our students, and I would like to connect you with our UMA Cares team so that we may understand your experience in more detail to best assist. UMA Cares handles important student issues that may need to be addressed with special attention for students to get answers for unresolved issues concerning their student experience. If you could please call 800-509-5474, you'll be connected with a UMA Cares Representative. We look forward to assisting you.
Ms.G
This school call you every day of the week. The financial aid department is a joke. I don't think they train anyone that work for them. They read from a script and tell you anything to get you off the phone. When it's time to receive your excess funds, they hold your money. The school is very expensive, and they take most of your aid anyway. Students should not have to wait to receive excess funds, when tuition has been paid.
Response from Ultimate Medical AcademyDec 24, 2024
Ms. G, our teams reach out to our students and graduates to ensure that they are getting the assistance they need, whether it be in their studies or job assistance. If a student or graduate would like to be called less, we are more than happy to accommodate. Our Student Finance team is dedicated to assisting our students in applying for financial aid, letting them know their options, and taking the time to walk students carefully through the Student Finance process in order to make sure each new student feels comfortable and informed. When comparing costs at different schools, it's important to ask what’s included in tuition. At UMA, tuition often includes coursework materials such as textbooks, ebooks, laptop software, and supplies. Our Ultimate Student Services are also included, offering one-on-one tutoring, live learning labs, library support, externships, counseling services, 24/7 technical support, resume writing help, job interview coaching, job search assistance, and continuing education resources. We understand that your frustration has led to this review. The best way to get the support you need is to connect with our UMA Cares team. Would you please call 800-509-5474 so that we can assist you? You may also use the link below to submit your concern to a UMA Cares Representative for assistance: go.ultimatemedical.edu/uma-cares UMA Cares takes all inquiries seriously and will respond in a timely manner. We appreciate your patience and are committed to helping you resolve this issue.
Denise R.
I believe they may be reputable and possibly have great teachers. But the cost of 24k is ridiculous. I was looking into Medical billing and coding. The admissions/sales guy had me go thru a slide with him. The median pay is $53k. The cost of the class ....to make that amount in the end. Nope! Did not trust the sales guy in the end. It felt like too big of a push for the sale.
RB H.
I went to this school to get an Associates degree. I was disappointed not only do i have to pay back student loans but i did not get a job in what my degree is. I have asked for help and have gotten know where. I want to be certified but know one will contact me to see what school i can go to that will certify. I have a hard time finding a job because i don't have the experience but i have the knowledge witch i guess is not good enough.
