Lakeisha W.
I am I am extremely disappointed with my recent experience with Ultimate Medical Academy’s financial aid department. The financial aid system has reported
I am extremely disappointed with my recent experience with Ultimate Medical Academy’s financial aid department. The financial aid system has reportedly been down for an entire week, and students are being affected through no fault of their own. Because of this system issue, students are being left waiting for financial aid funds that they depend on for school and other necessary expenses. What makes the situation even more frustrating is the lack of adequate communication, urgency, and accommodations for students who are being impacted. Technical problems can happen, but students should not have to suffer financially because of an internal system error. I believe UMA needs to communicate more clearly, provide realistic updates, and offer some type of accommodation to students whose financial aid has been delayed. This situation has been very stressful and disappointing.




