Save Time and Money Ordering with Ulta Lab Tests- Save Up to 90% on Over 2,100 Quest Lab Tests- Fast Lab Results: 1-2 business days (most tests)- Locations Near You: Over 2,100 testing centers nationally- No Doctor Needed: Easy, direct access to testing- Secured Online Results: Private and confidential- Trusted by Patients & Healthcare Professionals
Ulta Lab Tests (ultalabtests.com) has 153 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
ultalabtests.com
Website
ultalabtests.com
Category
IT & Communication
Location
Phoenix, Arizona
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 59% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Quick results were needed for a lipid panel test, and ultalab came through. Appreciated the thorough and rapid test results!
Response from Ulta Lab TestsFeb 11, 2026
Thank you so much for the 5-star review!
We’re thrilled to hear that we could deliver the quick turnaround you needed for your lipid panel. Providing fast, accurate, and thorough results is exactly what we strive for, and it means a lot to know we met your expectations.
We truly appreciate you choosing Ulta Lab Tests and look forward to supporting your health testing needs in the future!
— The Ulta Lab Tests Team
BT
Bill T.
Perfect price
Collection was simple quick and painless. Price was fantastic! Complete results with helpful information within 16 hours and visible and able to share easily for over a year! This is my second experience being even more highly pleased!I strongly recommend this service to anyone over any competitor!
Response from Ulta Lab TestsFeb 11, 2026
Thank you so much for your incredible review and for choosing us again.
We’re thrilled to hear that your experience was simple, quick, and painless, and that you found the pricing to be a great value. Providing fast turnaround times with clear, complete results that are easy to access and share anytime is exactly what we aim to deliver.
It truly means a lot that this was your second great experience and that you would recommend us over any competitor. That’s the highest compliment we can receive.
We appreciate your continued trust in Ulta Lab Tests and look forward to being here whenever you need us.
— The Ulta Lab Tests Team
RO
RON
Easy in and out with an appointment
Easy in and out with an appointment. My first blood draw (of many, many) with absolutely no bruising! Results within 2 days!
Response from Ulta Lab TestsFeb 11, 2026
Hi Ron,
Thank you for taking the time to share your experience.
We’re so glad to hear your appointment was quick and efficient, and that your blood draw went smoothly with no bruising. That is always great to hear, especially if you have had many in the past.
We’re also happy your results were delivered promptly. Providing a convenient experience with reliable turnaround times is very important to us.
We appreciate you choosing Ulta Lab Tests and hope to continue earning your trust in the future.
— The Ulta Lab Tests Team
RT
Rachel T.
Great experience, quick results
Website was easy to use. Results cane quicker than expected. Customer service was fast and helpful when I needed it. Will definitely use again!
Response from Ulta Lab TestsFeb 11, 2026
Hi Rachel,
Thank you for the 5-star review.
We’re so glad to hear that you found the website easy to use and that your results arrived even faster than expected. It’s also great to know our customer service team was able to assist you quickly and effectively when you needed help.
We truly appreciate your trust in Ulta Lab Tests and look forward to serving you again in the future.
— The Ulta Lab Tests Team
SP
Satish P.
service is very fast and results are…
service is very fast and results are accurate.
Response from Ulta Lab TestsFeb 11, 2026
Hi Satish!
Thank you for your 5-star review.
We’re glad to hear that you experienced fast service and accurate results. Providing reliable testing with quick turnaround times is a top priority for us, and it’s great to know we delivered for you.
We appreciate you choosing Ulta Lab Tests and look forward to supporting your future lab testing needs.
— The Ulta Lab Tests Team
EP
Epiphany P.
Easy to use
Easy to use. Fast results.
Response from Ulta Lab TestsFeb 11, 2026
Hello Epiphany,
Thank you for your 5-star review.
We’re glad to hear that you found the process easy to use and that your results were delivered quickly. Making lab testing simple and efficient is exactly what we aim to do.
We appreciate you choosing Ulta Lab Tests and look forward to serving you again.
— The Ulta Lab Tests Team
ED
Eva Diana K.
I have used Ulta Labs for years and…
I have used Ulta Labs for years and have had a perfect experience every time. I appreciate so much being able to order my own tests in between Dr's visits.
Response from Ulta Lab TestsFeb 11, 2026
Hi Eva!
Thank you for your continued trust and for being a long-time customer.
We truly appreciate you sharing your experience. It means a great deal to hear that you have consistently had a positive experience with us over the years. Providing a reliable and convenient way for individuals to order their own lab tests between doctor visits is an important part of our mission.
Thank you for choosing Ulta Lab Tests. We look forward to continuing to support your health and wellness needs.
— The Ulta Lab Tests Team
DU
Dushyant U.
Worst Lab Experience Ever – Avoid at All Costs
This is by far one of the worst laboratory experiences I have ever had. I visited ULTA Lab on December 18 for two critical tests. I was clearly informed that one report would be available within 2–3 days and the other within 5 days.
Surprisingly, one report was generated the same day, but for the second test, after more than a week, I was informed that my sample had been misplaced. I was then asked to provide another blood sample, which I did at Exceptional Lab on December 22. Unfortunately, even after this, I did not receive the report, and once again I was told that the sample had been misplaced.
Now, for the third time, I am being asked to give my blood sample again. This level of negligence is completely unacceptable. The entire experience has been extremely frustrating, mentally exhausting, and distressing, especially given the critical nature of the tests.
I am deeply disappointed with the poor management, lack of accountability, and unprofessional service provided. I strongly advise others to avoid ULTA Lab, as it results in a complete waste of time, money, and peace of mind.
Response from Ulta Lab TestsMar 3, 2026
Hello Dushyant,
Thank you for bringing this to our attention. We are truly sorry to hear about your experience with the third-party phlebotomist.
What you described is absolutely not the level of service we aim to provide, especially when it involves critical testing. Having to redraw your sample multiple times is understandably frustrating and distressing. We sincerely apologize for the inconvenience and anxiety this situation has caused.
Thank you for working with us to get you into a better lab location. We hope you'll give us the opportunity to earn your trust back in the future.
Sincerely,
Ulta Lab Tests
