Save Time and Money Ordering with Ulta Lab Tests- Save Up to 90% on Over 2,100 Quest Lab Tests- Fast Lab Results: 1-2 business days (most tests)- Locations Near You: Over 2,100 testing centers nationally- No Doctor Needed: Easy, direct access to testing- Secured Online Results: Private and confidential- Trusted by Patients & Healthcare Professionals
Ulta Lab Tests (ultalabtests.com) has 153 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Victoria
The UltaLabs customer experience was great. That said, their lab partner Quest is absolutely appalling. Three failed draws and the novice techs never could get it right. I called UltaLabs and they refunded me. Good on you, UltaLabs. Shame on you, Quest.
Charles B.
Extremely helpful to people especially like me. I went years without blood work and my medicine and being able to get back on track because of Ulta labs is a life saver.
Response from Ulta Lab TestsMar 3, 2026
Hi Charles, Thank you for taking the time to share your experience. Hearing that our service helped you get caught up on important blood work and back on your medication is incredibly meaningful. Access to testing shouldn’t be a barrier to staying healthy, and we’re glad we could play a role in helping you move forward with confidence. We appreciate your feedback and are here whenever you need us again.
RON
Easy in and out with an appointment. My first blood draw (of many, many) with absolutely no bruising! Results within 2 days!
Response from Ulta Lab TestsFeb 11, 2026
Hi Ron, Thank you for taking the time to share your experience. We’re so glad to hear your appointment was quick and efficient, and that your blood draw went smoothly with no bruising. That is always great to hear, especially if you have had many in the past. We’re also happy your results were delivered promptly. Providing a convenient experience with reliable turnaround times is very important to us. We appreciate you choosing Ulta Lab Tests and hope to continue earning your trust in the future. — The Ulta Lab Tests Team
Donald H.
Facility and staff very good. Ordering test online a hassle
EP
I really appreciate the pricing at Ulta labs. I was temporarily unable to use their services, because Quest in my area was closed, and I had to go to another service provider, which reminded me of all I appreciate here. I do wish they'd update their website to make it easier to assemble multiple tests, and sort through all the identical options. The usability definitely needs some work, but this is still where I come back.
Response from Ulta Lab TestsJan 24, 2025
Hi EP, Thank you for the 4-star review and for your honest feedback! We're pleased to hear that you value our pricing and choose to return to our services despite the temporary inconvenience with the Quest location in your area. We appreciate your suggestion regarding improvements to our website, particularly in making it easier to assemble multiple tests and navigate through the options. Your input is invaluable as it helps us focus on enhancing user experience. We are committed to making the necessary improvements and hope to provide an even smoother process in the future. Thank you for your continued trust in Ulta Labs!
Eric E.
Ulta offers the cheapest lab tests I have been able to find online and they regularly have some good sale promotions. Their customer service is usually satisfactory or better but there have been a couple of less than satisfactory customer service reps who seemed less knowledgeable or disinterested about my concerns.
Response from Ulta Lab TestsAug 15, 2024
Hi Eric! Thank you for your review and for sharing your feedback. We're glad to hear that you find our lab tests to be economically priced and appreciate our sale promotions. However, we apologize for any less than satisfactory experiences you've had with our customer service. Providing knowledgeable and engaged support is a priority for us, and we're committed to improving in this area. Your feedback is invaluable and we will be looking into the issue and addressing/retraining the individuals. Thank you for choosing Ulta Lab Tests, and we hope to better meet your expectations next time. Sincerely, Nick Roehm | Vice President of Business Development | Ulta Lab Tests
