Ulta Lab TestsReviews of ultalabtests.com

Easy to order; just as easy to go into Quest lab services and get it done. No questions asked other than verifying my ID. Better pricing than another lab service I considered. I had results in 24hrs or less.

A friend recently told me about Ulta Lab Tests. I couldn't believe how affordable it was. The bonus was, the lab was right in the neighborhood. And, the final nail in the coffin was, the turn around time was super quick. Blood drawn at 2 PM on Friday, and the results were posted 12 hours later, yes in the middle of night on Saturday. I bet doctors' offices hate losing a lot of business. Well, that's just too bad. They charge you an arm and a leg to do the same tests. Thank you, Ulta!c

The worst my I Purchase over 450 dollars out my pocket they made appointment Wong days 3 place was closed 3 time they did made I show up with mom in wheels they fail 3 Time to make a Stupid appointment I really It big scam don’t bother

Order is easy 1-2-3. I don't know why there some negative reviews here when the service is great. I paid for my order, login ultalab print out psc form, book questdiagnostics, go the lab have blood draw done. 3 days later result came to my email you can check with ultalab or quest diagnostics website.

Recently my husband bought a bunch of lab tests through Ulta Lab Tests website and set up an appointment at Quest Diagnostics, also through Ulta Lab Tests' website. He received a confirmation email with confirmation code, as well as time and place of appointment But when we arrived to the appointment, the lab was closed. I called Quest Diagnostics and was told that the lab was going to open an hour after our scheduled time. When I asked why they allowed to make an appointment for earlier time than their lab was going to open, they didn't have an answer. We had to wait for the lab to open. An hour of our time was wasted. My husband had to take additional hours off his job. When I returned home, I wrote a message to Ulta Lab Tests and told them that the appointment reserved though their website was not honored by Quest Diagnostics. I also asked if they could please communicate with someone in Quest Diagnostics and check with them why this has happened so it doesn't happen again. And...MY MESSAGE WAS SIMPLY NEVER RESPONDED TO. A few days later, I submitted the same message, and then again next day. All 3 messages were ignored. What's interesting is that prior to this I asked them several questions related to payments for their services. They responded within hours, not even days, each time. I even started to think that Ulta Lab Tests is a really serious, respectable business. However, as soon as something went a bit less that ideal, Ulta Lab Tests revealed itself. From my experience with them I made a conclusion that they seem to REALLY care about your questions when these questions are about them getting money from you. However, if these questions are about caring for their customers, their total boycott of my messages said it all: ONCE YOU PAID, THEY DON'T CARE ANYMORE AND YOU DON'T EXIST FOR THEM. It's incredible that they didn't even have elementary civility to simply reply and say that they are sorry this has happened. Even if scheduling system is something they have no power to correct, they definitely have power to simply reply and say something empathetic to a customer who was put in unfortunate circumstances while using their service.

I had a similar experience as previous reviews. I got a needle stuck in my arm and blood taken from my body only to be told several days later that the test could not be performed because the specimen was bad. I called the company and they will not offer any kind of reimbursement or refund. They also said there's no way to contact anyone at the lab. I really needed those results.

I purchased a set of lab tests from Ulta Lab Tests. In the confirmation email I received it noted in bold font to bring a "PSC Requisition form" to the test lab. Unfortunately, Ulta Lab Tests did not provide me with a "PSC Requisition form" and there is no where to download or access such a form on the Ulta Lab Tests website or in my online account. That means I paid for a service I am unable to use. I can only assume Ulta Lab Tests is a scam since only a totally incompetent person could have designed such a poor process. I have filed a complaint with the BBB and will also be filing a complaint with the Arizona and Pennsylvania Attorneys General offices (which is where Ulta Lab Tests and its sister company PWNHealth LLC are based).

I ordered some tests from Ulta Lab Tests and ended up not needing them. I then proceeded to ask for a refund, the kind agent ignored my request and gave me credit to use on their website. When I replied letting them know I would not need to use their service any time in the future and that I would prefer a refund they proceeded to just ignore me. A company that deals with customers like this is best to be avoided.