Ulta Lab Tests Reviews | Read Customer Reviews of ultalabtests.com

Ulta Lab Tests Reviews | Read Customer Reviews of ultalabtests.com

Ulta Lab Tests reviews

153 approved reviews, newest moderated first

Mel O.
Aug 15, 2024
SCAM
SCAM! They partner with 3rd party labs that are unethical and results take weeks to months. DO NOT USE this website.
Response from Ulta Lab TestsAug 15, 2024
Hi Mel, Thank you for sharing your concerns, and I'm very sorry to hear about your experience. Ulta Lab Tests partners with Quest Diagnostics to bring affordable access to lab testing in the United States. Results are delivered in 1-2 business days for most tests. We take concerns about our ethics and service delays very seriously and have tried to locate your records in our system but have not been able to find any information under your name. To better understand and address your situation, we've sent a request for more detailed information. In the meantime, could you please confirm that your review was intended for our services? Sometimes mix-ups with company names can happen, and we want to make sure we're addressing the correct concerns. Your satisfaction is important to us, and we are here to help resolve this issue. Please contact us at your earliest convenience 800-714-0424. Thank you for bringing this to our attention. Nick Roehm Vice President of Business Development Ulta Lab Tests
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Eric E.
Aug 15, 2024
Good Option for Lab Tests
Ulta offers the cheapest lab tests I have been able to find online and they regularly have some good sale promotions. Their customer service is usually satisfactory or better but there have been a couple of less than satisfactory customer service reps who seemed less knowledgeable or disinterested about my concerns.
Response from Ulta Lab TestsAug 15, 2024
Hi Eric! Thank you for your review and for sharing your feedback. We're glad to hear that you find our lab tests to be economically priced and appreciate our sale promotions. However, we apologize for any less than satisfactory experiences you've had with our customer service. Providing knowledgeable and engaged support is a priority for us, and we're committed to improving in this area. Your feedback is invaluable and we will be looking into the issue and addressing/retraining the individuals. Thank you for choosing Ulta Lab Tests, and we hope to better meet your expectations next time. Sincerely, Nick Roehm | Vice President of Business Development | Ulta Lab Tests
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Man A.
Aug 15, 2024
Good job and on time
Good job and on time
Response from Ulta Lab TestsAug 15, 2024
Thank you for the 5-star review! We're pleased to hear that you were satisfied with our timely service. We strive to maintain efficiency in all our processes, and your positive feedback is greatly appreciated. We look forward to serving you again in the future. Thanks for choosing us!
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Tasha
Jul 31, 2024
Very quick
Very quick, easy, and convenient. I order my tests when I schedule my next doctors appointment, even though the appointment may be 2-3 months away, so all I have to do is go to the lab a few days before the appointment.
Response from Ulta Lab TestsAug 15, 2024
Hi Tasha! Thank you for the 5-star review! We're delighted to hear that you find our service quick, easy, and convenient. It’s great that you’ve incorporated our tests into your healthcare routine so efficiently, planning ahead for your doctor's appointments. We're glad to provide a service that fits seamlessly into your schedule and helps you manage your health proactively. Thanks for choosing us, and we look forward to continuing to serve you!
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Aman S.
Jul 31, 2024
Very good place and good price
Very good place and good price
Response from Ulta Lab TestsAug 15, 2024
Hi Aman, Thank you for the 5-star review! We're glad to hear that you're pleased with both our service and our pricing. We strive to offer high-quality service at competitive prices, and it’s rewarding to know we’ve met your expectations. We appreciate your feedback and look forward to serving you again. Thanks for choosing us!
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Melinda
Jul 30, 2024
Best place for labs
Highly recommended.easy access online account , easy to order labs with explanation, result are fast and lab values/ parameters are clearly explained.prices are affordable on most regular /common labs plus with few discounts on some blood works . Facility lab for blood drawn is clean and easy to access being inside my Walmart ,quick , friendly, helpful, organized ,efficient staff.checking in for both walk ins and scheduled is easy ,monitor prints are large enough for a vision impaired person to do the checking in ,maximum wait time is 5 to 10 mins .
Response from Ulta Lab TestsAug 15, 2024
Hi Melinda, Thank you for the fantastic review and the 5-star rating! We're thrilled to hear you had such a positive experience with our service, from the ease of accessing your online account and ordering labs to the quick and efficient processing at our clean and accessible facility. It's great to know that our staff was friendly and helpful, and that our check-in process accommodates a variety of needs. We strive to maintain affordable prices and appreciate your recognition of our efforts to provide value through discounts. Your recommendation means a lot to us, and we look forward to continuing to serve you with the same high standards. Thank you for choosing us!
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D. E.
Jul 30, 2024
The price and ability to find a place- great
The price and ability to find a place for the tests and the wait for the tests and how the testing was conducted were all excellent for me. Saved a lot of money with no drawbacks. Also the explanation of results was really clear.
Response from Ulta Lab TestsAug 15, 2024
Thank you for the 5-star review! We're so pleased to hear that you found the pricing, availability of test locations, wait times, and testing process all to your satisfaction. It's great that you were able to save money without experiencing any drawbacks, and that the results were explained clearly. We strive to provide an excellent service that combines affordability with clarity and convenience. Your feedback is invaluable to us, and we look forward to continuing to serve you with the same high standards. Thanks for choosing us!
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John
Jul 27, 2024
Outstanding prices, options for labs and suppport
There is nowhere on the internet that you will find a less expensive lab provider with such a comprehensive list of screenings and support than Ulta Lab Tests. When I first saw the prices so low I was concerned about the legitimacy of this company. But after I looked up their reviews and asked their online chat support a few questions, it became clear that this company is not only legitimate, it has the lowest priced labs including thousands of screening options available on the internet and their email support even answers questions on weekends. I also received one of the results on a Saturday. I wish I knew about this company many years ago.
Response from Ulta Lab TestsAug 15, 2024
Hi John! Thank you for the outstanding review and 5-star rating! We're thrilled to hear that your experience with Ulta Lab Tests has been so positive, from our competitive pricing to our comprehensive screening options and responsive support. It's great to know that our team was able to address your concerns promptly and that you were impressed with the availability of our support, even on weekends. We're glad you've found us now and that we could exceed your expectations. We appreciate your feedback and look forward to continuing to provide you with the best value and service in the future. Thank you for choosing us!
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