Ben H.
Product actually works quite well!
Product actually works quite well!
Founded in 2013, Ulike is a global beauty technology company specializing in at-home IPL hair removal devices. With more than 4 million units sold across 17 countries, we are committed to making effective, comfortable, and convenient hair removal more accessible to customers around the world. Our products are designed to help women and men manage unwanted body hair at home while enjoying a professional-quality experience without the time and cost of frequent salon visits. ◆ OUR TECHNOLOGY — Research and development are at the heart of Ulike. We continuously invest in product innovation, safety testing, performance improvements, and customer experience. Ulike is best known for its patented Sapphire Ice-Cooling technology, which helps keep the treatment window cool against the skin during use and makes the IPL hair removal experience more comfortable. Our devices combine advanced IPL technology, cooling features, multiple intensity settings, and user-friendly designs to support consistent at-home hair removal routines. ◆ OUR VISION — Ulike aims to improve the experience of hair removal both during and after treatment. We believe customers should be able to care for unwanted body hair wherever and whenever it is convenient for them. By developing practical and cost-effective at-home beauty solutions, we hope to bring professional-quality hair removal technology into more homes. ◆ OUR PRODUCTS — Each generation of Ulike IPL devices reflects our continued focus on comfort, performance, convenience, and ease of use. Through ongoing research, product testing, and customer feedback, we continue to improve our product design and technology. Our range of at-home IPL hair removal devices is designed for different treatment needs, body areas, and personal routines. ◆ CUSTOMER SUPPORT — We are committed to supporting customers before and after their purchases. For orders placed through the Ulike official website, product questions, delivery enquiries, returns, refunds, warranty
Ulike (ulike.com) has 806 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingHair Care & Styling · Lacey, Washington
New

Hair Care & Styling · Istanbul, Turkey, Florida
Excellent

Hair Care & Styling · Worcester, Massachusetts
Excellent

Hair Care & Styling
Excellent
806 approved reviews, newest moderated first
Ben H.
Product actually works quite well!
Mary
Love this amazing device. I have been using it for 100 days now and it has worked on areas best where the hair is thin. My upper lip especially looks so much better and the pores of my hair are nonexistent now. It took many weeks of regular care to get the results I see now. I love how easy to use it is and brand friendly this company is!
Marie H.
The air 3 didn’t reduce any of my chin hairs as promised. BEWARE they’ll ask you to extend your trial in a bad faith attempt to run the clock out on the return window! I requested to exchange for air 10 with a coupon (cheaper than original purchase of air 3) due to more joules but they wrote back and said it’s not got more power or joules which wasn’t true. This caused a delay and then they wrote me back saying I can’t return at all. I used it faithfully for 3 months but it didn’t reduce a single hair on my chin! It did reduce my thinner previously lasered bikini by about 50% but I didn’t buy it for that. It isn’t strong enough for thick hair.
Response from UlikeDec 19, 2024
Dear Marie, We greatly value your purchasing and usage experience. After reviewing your feedback, we have carefully examined our email records. On November 20th and December 6th, we provided you with solutions to address your concerns. Unfortunately, we did not receive a response within two weeks, which caused us to miss the optimal return period. Rest assured, we will send you an email shortly with a resolution for this order. Should you have any questions, please do not hesitate to contact us. Best regards, The Ulike Team
R
I have always suffered from bad experiences from other laser brands burning my skin or no positive results shown at all. However I was in shock when I heard about Ulike and was eager to try it and was blown away by the results and how easy it was to use and how pain free it was. They have lots of videos to show you how to use effectively with timings etc to help you follow through a guided treatment plan which is amazing and really helpful too. Customer service are very friendly and responsive for any queries you may have too which I don’t find with other companies either so overall it’s a definite win for me! I have no bad words to say about the brand and I’m very pleased with my purchase.
Julia
Although shaving is required before each use, the overall hair removal results are good. I would recommend it.
Mistee J.
This was a gift I bought for my husband, and he said the results are great. He really likes the design and color of the Ulike X and will continue to use it and observe the effects. So far, everything has been excellent.
Asha
The product is great! Not painful at all and seems to be reducing not only my hair growth, but also my strawberry legs. The customer service team are also really helpful! They always respond fast and go above and beyond when I had a query. Highly recommend!!
Rolf E.
Couldn't use any of my 3 cards to buy the Ulike 10. Even though payment was rejected 3 times, my bank gave me confirmation of 3 purchases. Super strange! Support sounded super scammy and was very unhelpful. The situation is scary because our bank now confirmed 3x269$ of payments and Ulike just tells us to wait and see what happens...
Response from UlikeDec 16, 2024
Dear Rolf, Thank you for contacting us regarding the payment issue with your order. Upon review, we found that you attempted to pay using different cards, with four failed attempts, before successfully placing the last order. The payment failures were due to: "Your card was declined." We recommend contacting your bank for more information on their risk control policies. Please note that the amounts for the failed transactions will not be transferred to our account. These funds will be refunded by the bank within a specified period. We suggest contacting your bank for more details about the refund process. If you need further details regarding these failed transactions, feel free to reach out to us at [email protected]. We are happy to assist you in resolving this quickly. Thank you for your understanding. Best regards, Ulike Team