Hannah P.
This company is a scam. The IPL does work a bit but not anywhere near as well as they advertise and they won't allow returns as advertised.
This company is a scam. I asked multiple times to return the ulike air 3 device during the trial time because I had used it exactly as instructed and although it did work a bit, it was nowhere near the level advertised. When asking to return each time they would not let me. They would ask how I was using it, if I had polycystic ovaries or other conditions and told to up the usage that was recommended or keep using past the trial end. If after then they could give a small discount if it still wasn't working. I kept saying I was using exactly as directed in the instructions and that I had the optimum very pale skin and dark hair. I was saying over and over that I only wished to return because it wasn't working as promised but still they would not allow me to return or give me details of how to start the return. I gave up in the end because I didn't have the fight in me at the time to take it further as I was grieving after my mother died. They are breaking the law by offering a trial and refusing returns. I'm considering reporting the company for fraud and false advertising. They clearly do this all the time and I don't want to stay silent and let them scam other people.
Response from UlikeJul 28, 2026
Hi Hannah, We are truly sorry to hear about your experience and the distress this situation has caused. Please accept our sincere condolences for the loss of your mother. 💛 We take your feedback very seriously and want to look into your case personally. Please email us directly at [email protected] with your order details, and our team will review your case and ensure it is handled fairly. We want to clarify that our 100-day trial policy is clearly outlined on our website, and we are committed to honoring it. If you felt that your return request was not properly addressed, we sincerely apologise — that is not the experience we want any customer to have. Please give us the opportunity to make things right. We are here to listen and help. Sincerely, The Ulike Team