UlikeReviews of ulike.com

4.2806 reviews
Hair Care & Styling
300 Lenora Street #1096, Seattle, Washington

Ulike

About Ulike

Founded in 2013, Ulike is a global beauty technology company specializing in at-home IPL hair removal devices. With more than 4 million units sold across 17 countries, we are committed to making effective, comfortable, and convenient hair removal more accessible to customers around the world. Our products are designed to help women and men manage unwanted body hair at home while enjoying a professional-quality experience without the time and cost of frequent salon visits. ◆ OUR TECHNOLOGY — Research and development are at the heart of Ulike. We continuously invest in product innovation, safety testing, performance improvements, and customer experience. Ulike is best known for its patented Sapphire Ice-Cooling technology, which helps keep the treatment window cool against the skin during use and makes the IPL hair removal experience more comfortable. Our devices combine advanced IPL technology, cooling features, multiple intensity settings, and user-friendly designs to support consistent at-home hair removal routines. ◆ OUR VISION — Ulike aims to improve the experience of hair removal both during and after treatment. We believe customers should be able to care for unwanted body hair wherever and whenever it is convenient for them. By developing practical and cost-effective at-home beauty solutions, we hope to bring professional-quality hair removal technology into more homes. ◆ OUR PRODUCTS — Each generation of Ulike IPL devices reflects our continued focus on comfort, performance, convenience, and ease of use. Through ongoing research, product testing, and customer feedback, we continue to improve our product design and technology. Our range of at-home IPL hair removal devices is designed for different treatment needs, body areas, and personal routines. ◆ CUSTOMER SUPPORT — We are committed to supporting customers before and after their purchases. For orders placed through the Ulike official website, product questions, delivery enquiries, returns, refunds, warranty

Ulike (ulike.com) has 806 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: ulike.com
Website: ulike.com
Category: Hair Care & Styling
Location: Seattle, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Ulike

Ulike (ulike.com) has 806 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: ulike.com
Website: ulike.com
Category: Hair Care & Styling
Location: Seattle, Washington
Listed on Five Star Index: 2026

Hannah P.

Jul 27, 2026

This company is a scam. The IPL does work a bit but not anywhere near as well as they advertise and they won't allow returns as advertised.

This company is a scam. I asked multiple times to return the ulike air 3 device during the trial time because I had used it exactly as instructed and although it did work a bit, it was nowhere near the level advertised. When asking to return each time they would not let me. They would ask how I was using it, if I had polycystic ovaries or other conditions and told to up the usage that was recommended or keep using past the trial end. If after then they could give a small discount if it still wasn't working. I kept saying I was using exactly as directed in the instructions and that I had the optimum very pale skin and dark hair. I was saying over and over that I only wished to return because it wasn't working as promised but still they would not allow me to return or give me details of how to start the return. I gave up in the end because I didn't have the fight in me at the time to take it further as I was grieving after my mother died. They are breaking the law by offering a trial and refusing returns. I'm considering reporting the company for fraud and false advertising. They clearly do this all the time and I don't want to stay silent and let them scam other people.

Response from UlikeJul 28, 2026

Hi Hannah, We are truly sorry to hear about your experience and the distress this situation has caused. Please accept our sincere condolences for the loss of your mother. 💛 We take your feedback very seriously and want to look into your case personally. Please email us directly at [email protected] with your order details, and our team will review your case and ensure it is handled fairly. We want to clarify that our 100-day trial policy is clearly outlined on our website, and we are committed to honoring it. If you felt that your return request was not properly addressed, we sincerely apologise — that is not the experience we want any customer to have. Please give us the opportunity to make things right. We are here to listen and help. Sincerely, The Ulike Team

Ulike reviews

806 approved reviews, newest moderated first

Ericka Anguiano C.
Aug 4, 2026
Had to return, but great service!
Unfortunately I had to return it due to not seeing much difference around the bikini area. Granted, I have thick hair so I understand it would be harder. Customer service was very helpful and informative. Refunded no problem however took a while for the whole process. Still great tho!
Response from UlikeAug 7, 2026
Dear Ericka, Thank you for taking the time to share your experience with us. We truly appreciate your honest feedback and are delighted to hear that you found our Ulike Customer Support team helpful and informative throughout the return process. Providing responsive and caring support is always one of our top priorities. We also appreciate your understanding that results in areas with thicker hair, such as the bikini area, may require more time and additional treatments due to individual hair characteristics. Your feedback is invaluable to us as we continue to improve both our products and services. Thank you again for giving Ulike a try. If you ever have any questions or decide to explore our products again in the future, please don't hesitate to reach out—we'll always be happy to assist you. Best regards, Ulike Team
customer
Aug 2, 2026
Obsessed
Obsessed, It’s only been three weeks but I am already seeing results. No pain and dare I say I actually enjoy it? The repetition is actually relaxing. I just listen to an audiobook and flash away!
Response from UlikeAug 6, 2026
Dear Customer, Thank you so much for sharing your wonderful experience with us! We’re delighted to hear that you’re already noticing results after just three weeks and that your Ulike treatments have become such a comfortable and enjoyable part of your routine. We love hearing that you’ve found a relaxing way to fit your sessions into your day — enjoying an audiobook while using your device sounds like a great way to make the experience even better! At Ulike, we are committed to creating effective and comfortable IPL hair removal solutions with advanced ice-cooling technology, helping our customers enjoy salon-like results from the comfort of home. Thank you again for choosing Ulike and for your amazing support. We hope you continue to enjoy your hair removal journey, and please feel free to contact us anytime if you have any questions or need assistance. Best regards, Ulike Team
Bib F.
Aug 2, 2026
This is the best out of all of the ones love it so much
This is the best out of all of the ones I ever used also I have been using it and never had any problems with it I love it so much thank you for come up with this thing and the price is better then going to the salon for a one time treatment
Response from UlikeAug 3, 2026
Dear Bib, Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you love your Ulike device and that it has become your favorite among all the products you have tried. It means a lot to us to know that you have been enjoying a smooth experience and that our product has helped you achieve salon-quality results from the comfort of your own home. Your support and kind words truly encourage us to continue creating effective, convenient, and affordable beauty solutions for our customers. We are especially happy to know that you find it to be a great value compared to salon treatments. Thank you again for choosing Ulike and for being a valued part of our community. We hope you continue to enjoy your Ulike experience! Best regards, The Ulike Team
Chun Han L.
Jul 30, 2026
Good quality.
Good quality.
Michelle
Jul 29, 2026
So far so good
I’ve been using the Ulike hair removal system for about 2 weeks now. It is hard to tell how well it works since I normally don’t need to shave as often as I have been to stay on schedule but it does seem that the hairs that do grow back are definitely softer and regrowth of the bikini line is much less. And less irritating. Looking forward to seeing how this has helped in the long haul
Response from UlikeAug 3, 2026
Dear Michelle, Thank you so much for taking the time to share your experience and for giving Ulike a five-star review! We are delighted to hear that you have already noticed softer regrowth, reduced bikini line hair growth, and less irritation after using your Ulike hair removal system for just two weeks. Since IPL hair removal works gradually by targeting the hair growth cycle, consistent use according to the recommended schedule is key to achieving the best long-term results. We truly appreciate you sharing your journey with us and are excited for you to continue experiencing the benefits of your Ulike device. We hope it helps you enjoy smoother, more comfortable skin and greater confidence over time. Thank you again for choosing Ulike and for being a valued member of our community. Best regards, The Ulike Team
Mike H.
Jul 28, 2026
In 2026 to witness amazing customer…
In 2026 to witness amazing customer support is rare and Ulike has impressed me very much after my device malfunctioned & they sent a replacement as soon as posible . I am very impressed
Response from UlikeJul 29, 2026
Dear Mike, Thank you so much for taking the time to share your wonderful feedback with us. We are truly delighted to hear that you had a positive experience with our customer support team. We understand how frustrating it can be when a device encounters an issue, and we are glad that we were able to assist you promptly and provide a replacement as quickly as possible. Your kind words and recognition mean a lot to our team. Providing reliable products and exceptional customer service is always our priority, and we truly appreciate your trust and support. Thank you again for your 5-star review. We are grateful to have you as part of the Ulike community and hope you continue to enjoy your device. Warm regards, The Ulike Team
Hannah P.
Jul 27, 2026
This company is a scam. The IPL does work a bit but not anywhere near as well as they advertise and they won't allow returns as advertised.
This company is a scam. I asked multiple times to return the ulike air 3 device during the trial time because I had used it exactly as instructed and although it did work a bit, it was nowhere near the level advertised. When asking to return each time they would not let me. They would ask how I was using it, if I had polycystic ovaries or other conditions and told to up the usage that was recommended or keep using past the trial end. If after then they could give a small discount if it still wasn't working. I kept saying I was using exactly as directed in the instructions and that I had the optimum very pale skin and dark hair. I was saying over and over that I only wished to return because it wasn't working as promised but still they would not allow me to return or give me details of how to start the return. I gave up in the end because I didn't have the fight in me at the time to take it further as I was grieving after my mother died. They are breaking the law by offering a trial and refusing returns. I'm considering reporting the company for fraud and false advertising. They clearly do this all the time and I don't want to stay silent and let them scam other people.
Response from UlikeJul 28, 2026
Hi Hannah, We are truly sorry to hear about your experience and the distress this situation has caused. Please accept our sincere condolences for the loss of your mother. 💛 We take your feedback very seriously and want to look into your case personally. Please email us directly at [email protected] with your order details, and our team will review your case and ensure it is handled fairly. We want to clarify that our 100-day trial policy is clearly outlined on our website, and we are committed to honoring it. If you felt that your return request was not properly addressed, we sincerely apologise — that is not the experience we want any customer to have. Please give us the opportunity to make things right. We are here to listen and help. Sincerely, The Ulike Team
Jen W.
Jul 21, 2026
I use the red light face mask almost…
I use the red light face mask almost daily and consistency is key. I also did research looking through evidence based peer reviewed dermatology academic journals and found that this product quality has shown it is an effective treatment in small sample size experimental research to improve skin quality

UlikeReviews of ulike.com

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Had to return, but great service!

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This is the best out of all of the ones love it so much

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In 2026 to witness amazing customer…

This company is a scam. The IPL does work a bit but not anywhere near as well as they advertise and they won't allow returns as advertised.

I use the red light face mask almost…

About Ulike

About these reviews

More in Hair Care & Styling

Triage Hair Design

Dr Hakan Clinic

The Curly Canvas

Natural Transplants, Hair Restoration Clinic

Ulike reviews

Had to return, but great service!

Obsessed

This is the best out of all of the ones love it so much

Good quality.

So far so good

In 2026 to witness amazing customer…

This company is a scam. The IPL does work a bit but not anywhere near as well as they advertise and they won't allow returns as advertised.

I use the red light face mask almost…