UlikeReviews of ulike.com

4.2806 reviews
Hair Care & Styling
300 Lenora Street #1096, Seattle, Washington

Ulike

About Ulike

Founded in 2013, Ulike is a global beauty technology company specializing in at-home IPL hair removal devices. With more than 4 million units sold across 17 countries, we are committed to making effective, comfortable, and convenient hair removal more accessible to customers around the world. Our products are designed to help women and men manage unwanted body hair at home while enjoying a professional-quality experience without the time and cost of frequent salon visits. ◆ OUR TECHNOLOGY — Research and development are at the heart of Ulike. We continuously invest in product innovation, safety testing, performance improvements, and customer experience. Ulike is best known for its patented Sapphire Ice-Cooling technology, which helps keep the treatment window cool against the skin during use and makes the IPL hair removal experience more comfortable. Our devices combine advanced IPL technology, cooling features, multiple intensity settings, and user-friendly designs to support consistent at-home hair removal routines. ◆ OUR VISION — Ulike aims to improve the experience of hair removal both during and after treatment. We believe customers should be able to care for unwanted body hair wherever and whenever it is convenient for them. By developing practical and cost-effective at-home beauty solutions, we hope to bring professional-quality hair removal technology into more homes. ◆ OUR PRODUCTS — Each generation of Ulike IPL devices reflects our continued focus on comfort, performance, convenience, and ease of use. Through ongoing research, product testing, and customer feedback, we continue to improve our product design and technology. Our range of at-home IPL hair removal devices is designed for different treatment needs, body areas, and personal routines. ◆ CUSTOMER SUPPORT — We are committed to supporting customers before and after their purchases. For orders placed through the Ulike official website, product questions, delivery enquiries, returns, refunds, warranty

Ulike (ulike.com) has 806 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: ulike.com
Website: ulike.com
Category: Hair Care & Styling
Location: Seattle, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Julia

Feb 8, 2026

Ulike honestly comes off like a scam of…

Ulike honestly comes off like a scam of a company. This was for one of the IPL products. When I purchased from them, I got spammed with emails about other products and my orders, but then, when I requested to return the item for a refund, I was suddenly on a ticking clock where I got an email notifying me every day that if I didn't respond, my case would be "closed" and assumed "resolved ". When I did mail the product in (comfortably within the return timeframe and completely unused-- I just had changed my mind about the product), I heard nothing from Ulike for weeks after the package had been delivered to Ulike. I reached out today to ask what happened and to find out about the status of my refund, and I get this incredibly impersonal email saying "my refund will be issued" in *another* 3-7 business days. I'm glad I'm *finally* getting refunded for an item I never used and returned according to Ulike's return timeframes and criteria, but Ulike truly feels like a scam, hoping people forget that they've returned something and likely never refunding. This product was expensive and I would have expected better service, at least just refunding me when they said they would after return of the product. I will never purchase from Ulike again, and I would never recommend Ulike to anyone else, simply due to this *complete lack of* customer service experience. Thanks.

Response from UlikeFeb 9, 2026

Dear Julia, Thank you for sharing your feedback. We sincerely apologize for the frustration caused by our automated reminder emails and the lack of communication after you returned your item. This experience falls short of our service standards. To clarify our process: The daily reminders are automatic, intended to prevent delays, not to pressure customers. Refunds are processed after we receive and inspect the returned item. The 3-7 business day timeline mentioned refers to your bank's processing time. For immediate assistance with your specific refund, please contact us directly at [email protected] with your order number so we can prioritize your case. We apologize again for this experience. Sincerely, The Ulike Team

About Ulike

Ulike (ulike.com) has 806 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: ulike.com
Website: ulike.com
Category: Hair Care & Styling
Location: Seattle, Washington
Listed on Five Star Index: 2026

Ulike reviews

806 approved reviews, newest moderated first

Shirley
Feb 12, 2026
very useful
very useful
misty B.
Feb 10, 2026
I love this
I love this! I have fair skin and darker hair, and ive had excellent results. My leg hair is so fine and sparse now that I rarely need to shave. The cooling feature is great, and i dont find it to be uncomfortable to use at all. Ive recommended it to all of my friends!
Response from UlikeFeb 11, 2026
Dear Customer, Thank you so much for your wonderful 5-star review and for sharing your experience with Ulike! We’re thrilled to hear that you’ve achieved such excellent results, especially with fair skin and darker hair. It’s great to know that your leg hair has become finer and sparser, and that the cooling feature has made your treatments comfortable and easy to use. Your recommendation to friends truly means the world to us. We sincerely appreciate your support and trust in Ulike. If you ever have any questions or need assistance, please don’t hesitate to reach out. Wishing you continued smooth and satisfying results! Warm regards, Ulike Customer Support Team
mashi N.
Feb 9, 2026
Arrived just in couple of days after…
Arrived just in couple of days after purchase, excellent delivery service And most importantly the device is very effective my husband and i both use it and saved us a lot of trips and money to those laser removal offices
Response from UlikeMar 1, 2026
Hi Mashi, Thank you for your wonderful review! 🌟 We're so happy to hear that your Ulike arrived quickly and that both you and your husband are enjoying the results. Knowing that our device has saved you time, money, and countless trips to laser removal offices is exactly what we love to hear! 💛 It's even better that it's working well for both of you — that's the power of at-home IPL done right. Thank you for choosing Ulike and for sharing your experience. We're honored to be part of your self-care routine! Warmly, The Ulike Team
Freya M.
Feb 9, 2026
Thoughts on Ulike Air 10
I have been using the Ulike Air 10 for about 2 months and the results are great! While it is somewhat time consuming (depending on the area you're working on) and it does require discipline in order to follow the recommended schedule to achieve the best and fastest results, it is definitely worth it. It is really easy to use and you can do it while watching TV.
Response from UlikeFeb 11, 2026
Dear Freya, Thank you so much for taking the time to share your experience with the Ulike Air 10. We’re delighted to hear that you’ve been seeing great results after two months of use. You’re absolutely right—consistency and following the recommended schedule really make a difference, and we truly appreciate your dedication. It’s also wonderful to know that you find the device easy to use and convenient enough to fit into your routine, even while relaxing and watching TV. Thank you again for your trust and support. If you ever have any questions or need assistance, please feel free to reach out anytime. Warm regards, Ulike Customer Support Team
Hajer
Feb 9, 2026
Good product ! Saved me a lot of money !
I bought the Ulike Air 3 almost two years ago, and I’m honestly very happy with my purchase. I was a bit skeptical at first, but after consistent use, I noticed a real reduction in body hair growth. Another big improvement I noticed was with my keratosis pilaris (KP). My skin texture became smoother, and the redness and bumps gradually reduced. Overall, this device has saved me a lot of time and money compared to waxing or salon treatments. Results definitely require patience and consistency, but if you stick with it, it’s worth it. I would absolutely recommend the Ulike Air 3 to anyone looking for long-term hair reduction and smoother skin at home.
Response from UlikeFeb 12, 2026
Hi Hajer, Thank you for your amazing review! 🌟 We're so happy to hear that your Ulike Air 3 has been such a worthwhile investment over the past two years. It's especially wonderful to know that beyond hair reduction, you've also experienced smoother skin and an improvement in keratosis pilaris (KP)—that's truly rewarding feedback for our team. You're absolutely right: consistency and patience are key, and we're thrilled that sticking with it has paid off for you. Knowing we've helped you save time and money while achieving real results from home means the world to us. Thank you for trusting Ulike and for recommending us so genuinely. We're honored to be part of your self-care journey! Warmly, The Ulike Team
Julia
Feb 8, 2026
Ulike honestly comes off like a scam of…
Ulike honestly comes off like a scam of a company. This was for one of the IPL products. When I purchased from them, I got spammed with emails about other products and my orders, but then, when I requested to return the item for a refund, I was suddenly on a ticking clock where I got an email notifying me every day that if I didn't respond, my case would be "closed" and assumed "resolved ". When I did mail the product in (comfortably within the return timeframe and completely unused-- I just had changed my mind about the product), I heard nothing from Ulike for weeks after the package had been delivered to Ulike. I reached out today to ask what happened and to find out about the status of my refund, and I get this incredibly impersonal email saying "my refund will be issued" in *another* 3-7 business days. I'm glad I'm *finally* getting refunded for an item I never used and returned according to Ulike's return timeframes and criteria, but Ulike truly feels like a scam, hoping people forget that they've returned something and likely never refunding. This product was expensive and I would have expected better service, at least just refunding me when they said they would after return of the product. I will never purchase from Ulike again, and I would never recommend Ulike to anyone else, simply due to this *complete lack of* customer service experience. Thanks.
Response from UlikeFeb 9, 2026
Dear Julia, Thank you for sharing your feedback. We sincerely apologize for the frustration caused by our automated reminder emails and the lack of communication after you returned your item. This experience falls short of our service standards. To clarify our process: The daily reminders are automatic, intended to prevent delays, not to pressure customers. Refunds are processed after we receive and inspect the returned item. The 3-7 business day timeline mentioned refers to your bank's processing time. For immediate assistance with your specific refund, please contact us directly at [email protected] with your order number so we can prioritize your case. We apologize again for this experience. Sincerely, The Ulike Team
Karishma
Feb 5, 2026
Game Changer for At-Home IPL…Wish I bought it sooner
I bought the Ulike Air 10 last year and I honestly wish I had bought it sooner. I was a bit hesitant at first, but after using it consistently, the results really speak for themselves. Hair growth has reduced so much, and my skin feels noticeably smoother. What I love most is how gentle and comfortable it is. The cooling feature makes a huge difference and makes the whole experience almost painless, even on sensitive areas. It is safe and so easy to use at home, which gave me a lot of confidence from the start. It has saved me so much time and money compared to salon treatments or products such as wax, cream that I was previously using, and it fits perfectly into my routine. I feel more confident and relaxed knowing I can do this at home with real results. I’m genuinely very happy with my purchase and would absolutely recommend the Ulike Air 10 to anyone considering at-home IPL. It truly works if you stay consistent, and it’s been a game changer for me 💛
Response from UlikeFeb 9, 2026
Dear Karishma, Wow, thank you for sharing such a powerful and detailed account of your journey with the Ulike Air 10! We are absolutely thrilled to read it. Hearing that you wish you had bought it sooner is the highest praise. Your story—from initial hesitation to achieving smoother skin, saving time and money, and gaining confidence with our gentle, at-home technology—is exactly why we do what we do. Knowing it has become a trusted, pain-free part of your self-care routine is incredibly rewarding for our entire team. Thank you for putting your trust in Ulike and for taking the time to recommend us so passionately. Your consistency has clearly paid off, and we are so honored to be a part of your positive transformation. Warmly, The Ulike Team
Rachel B.
Feb 4, 2026
It is definitely more convenient
It is definitely more convenient to do laser hair removal at home than to deal with the commute to get it done anywhere else. Customer service was also very helpful when I had any trouble with product accessories.
Response from UlikeFeb 9, 2026
Dear Rachel, Thank you for your wonderful review! We're thrilled to hear that you love the convenience of at-home hair removal with Ulike and that our customer service team could assist you effectively. Making your self-care routine easier and more enjoyable is our ultimate goal. It was our pleasure to help. We truly appreciate you taking the time to share your positive experience. Warm regards, The Ulike Team

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About these reviews

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Ulike reviews

very useful

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Arrived just in couple of days after…

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Ulike honestly comes off like a scam of…

Game Changer for At-Home IPL…Wish I bought it sooner

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