Mo
Great product
Great product! Easy to use and I started seeing results after a few sessions. The quality is good and it feels safe. Definitely worth the price.
Founded in 2013, Ulike is a global beauty technology company specializing in at-home IPL hair removal devices. With more than 4 million units sold across 17 countries, we are committed to making effective, comfortable, and convenient hair removal more accessible to customers around the world. Our products are designed to help women and men manage unwanted body hair at home while enjoying a professional-quality experience without the time and cost of frequent salon visits. ◆ OUR TECHNOLOGY — Research and development are at the heart of Ulike. We continuously invest in product innovation, safety testing, performance improvements, and customer experience. Ulike is best known for its patented Sapphire Ice-Cooling technology, which helps keep the treatment window cool against the skin during use and makes the IPL hair removal experience more comfortable. Our devices combine advanced IPL technology, cooling features, multiple intensity settings, and user-friendly designs to support consistent at-home hair removal routines. ◆ OUR VISION — Ulike aims to improve the experience of hair removal both during and after treatment. We believe customers should be able to care for unwanted body hair wherever and whenever it is convenient for them. By developing practical and cost-effective at-home beauty solutions, we hope to bring professional-quality hair removal technology into more homes. ◆ OUR PRODUCTS — Each generation of Ulike IPL devices reflects our continued focus on comfort, performance, convenience, and ease of use. Through ongoing research, product testing, and customer feedback, we continue to improve our product design and technology. Our range of at-home IPL hair removal devices is designed for different treatment needs, body areas, and personal routines. ◆ CUSTOMER SUPPORT — We are committed to supporting customers before and after their purchases. For orders placed through the Ulike official website, product questions, delivery enquiries, returns, refunds, warranty
Ulike (ulike.com) has 806 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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806 approved reviews, newest moderated first
Mo
Great product! Easy to use and I started seeing results after a few sessions. The quality is good and it feels safe. Definitely worth the price.
Silvia O.
Je voulais donner mon point de vue sur le produit ! J’ai acheté l’Ulike en février, et pendant un mois je l’ai utilisé trois fois par jour. Maintenant, je suis passée à une fois par semaine. Mon expérience : ça fonctionne. J’ai la peau mate et des poils noirs et épais. Sur mes jambes, j’ai remarqué que j’ai beaucoup moins de poils et que ceux qui repoussent sont plus fins. Au niveau du bikini, je vois moins de résultats, peut-être parce que les poils y sont plus épais, je ne sais pas… mais je vais continuer à essayer. Pour les aisselles, c’est pareil que pour le bikini : je ne vois pas encore beaucoup de différence, mais je remarque quand même quelques zones clairsemées et moins de densité. Honnêtement, ça marche, mais il faut être patiente. Je suis satisfaite du résultat jusqu’à présent. On verra dans un mois si la quantité de poils diminue encore au niveau du bikini et des aisselles. Mais sur mes jambes, ça fonctionne parfaitement.
Response from UlikeMar 26, 2026
Bonjour Silvia, Merci infiniment d’avoir pris le temps de partager votre expérience si détaillée et honnête ! 🌟 Nous sommes ravis de lire que vous constatez déjà des résultats sur vos jambes, avec une réduction visible et des poils plus fins. C’est exactement ce pour quoi Ulike a été conçu ! 💛 Comme vous le dites si bien, la patience est essentielle. Les zones comme le maillot et les aisselles peuvent parfois prendre plus de temps en raison de la nature du poil (plus épais, cycle de croissance différent). Le fait que vous commenciez à observer des zones moins denses est déjà un signe très encourageant ! Nous vous félicitons pour votre régularité et votre engagement. Continuez ainsi, et n’hésitez pas à nous tenir informée de la suite — nous sommes ravis de vous accompagner dans votre parcours. Merci encore pour votre confiance et pour avoir choisi Ulike. Bien chaleureusement, L’équipe Ulike
Callie
Honestly amazing. I've been using this device for a couple of months now and the results have been amazing! No pain at all either.
Response from UlikeMar 22, 2026
Dear Callie, Thank you so much for your kind feedback! We’re thrilled to hear that you’ve had such an amazing experience after using the device for a couple of months, and that you’re seeing great results without any discomfort. Your satisfaction means a lot to us, and we truly appreciate your support. Warm regards, Ulike Customer Service Team
Monika
I was a true full blown „Karen“, oh my and they were so kind and polite I hope I served for some laughter … I laughed at least about myself. 🤷♀️
Response from UlikeMar 22, 2026
Dear Monika, Thank you so much for your kind and honest feedback—it truly made us smile! 😊 We really appreciate your openness, and we’re so glad we could assist you in a positive way. Our team always strives to provide patient and respectful support, and it means a lot to know that it made your experience a good one. We’re happy to hear you could share a laugh too—that’s always a win! Thank you again for your support. Warm regards, Ulike Customer Service Team
Amrita M.
Great device! Very easy to use, not painful at all. You start seeing results pretty soon if you’re consistent.
Response from UlikeMar 21, 2026
Dear Amrita, Thank you so much for your wonderful feedback and for choosing Ulike! We’re delighted to hear that you find the device easy to use and comfortable, and that you’re already seeing results. Consistency truly makes a difference, and it’s great to know it’s working well for you. Your support means a lot to us, and we’re always here if you have any questions or need any assistance along the way. Warm regards, Ulike Customer Support Team
Mary G.
I would give -5 star. the device is heating so fast and turns off. i can't even use it! Seems super cheap device.
Response from UlikeMar 21, 2026
Dear Mary, Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced with your device. Our team has already reached out to you via our official support email, [email protected], to assist in verifying the issue and providing a resolution. We take all customer concerns seriously and are committed to helping our users get the best experience from their devices. For clarification, devices like yours have built-in safety features that may cause them to temporarily shut off if they detect unusually high temperatures or extended continuous use at high power levels. This is a standard precaution designed to protect both the device and the user. While it is not expected during typical use, it can occur under certain conditions. In addition, we provide a two-year warranty, and any non-human-caused quality issues are covered under this warranty. Once the issue is resolved, you can continue using your device with confidence. We encourage you to contact our support team directly so we can guide you through troubleshooting steps and ensure everything is working properly. Thank you for giving us the opportunity to assist. Warm regards, Ulike Customer Support Team
Customer
We had an issue with a wire breaking with our Ulike. We reached out expecting to be disappointed with the response. Instead, we had an immediate support response committing to take care of it extremely quickly. All products can have issues. Most companies don't stand by their product. Ulike is the company that you can trust when you by from them that they've got your back. I am super impressed and would buy from Ulike again without hesitation. Great product, great results, and great support. What's not to like?!
Response from UlikeMar 20, 2026
Hi Customer, Thank you so much for sharing this incredibly kind and thoughtful review — it truly means the world to us! 💛 We completely agree: all products can have occasional issues, but what truly matters is how a company responds. We're so glad we could step in quickly and earn your trust when it mattered most. Hearing that you would buy from us again without hesitation is the highest compliment we could ask for. Thank you for recognizing our commitment to standing by our products and our customers. Your support and kind words inspire our entire team to keep delivering great results and even better service. We're honored to be a brand you can trust. Here's to more great results ahead! Warmly, The Ulike Team
Winnie
The device itself works. I’ve noticed less hair growth after a couple weeks. The issue I have is with the glasses. One of the arms of the protective glasses broke within a few uses. I’ve been trying to manage with using one arm of the glasses, but the laser still peaks through which can cause harm. Ulike will send it for free if I write a review, otherwise it’s a not covered and you’ll have to pay for another one. Air 10 device: 5/5 Protective glasses: 0/5
Response from UlikeMar 20, 2026
Hi Winnie, Thank you for sharing your honest feedback — we truly appreciate hearing about your experience, both the positives and the areas where we fell short. We're glad to know that the device itself is working well for you and that you've already noticed results. That's exactly what we hope for! 💛 However, we're genuinely sorry to hear about the issue with the protective glasses. Your safety during treatments is incredibly important to us, and we completely understand how frustrating it is when an accessory doesn't hold up. Please know that this is not the experience we want for our customers. To make this right, we'd like to help. Please reach out to us directly at [email protected] with your order details, and our team will assist you. We value your trust and want every part of your Ulike experience to meet your expectations. Thank you for giving us the opportunity to improve, and we hope to resolve this for you quickly. Warmly, The Ulike Team