UK ETA Online Reviews | Read Customer Reviews of uketaonline.net

UK ETA OnlineReviews of uketaonline.net

2.7593 reviews
Travel Agencies

UK ETA Online

About UK ETA Online

Founded with a vision to simplify UK travel authorisation processes, UK ETA Service has evolved into the most trusted platform for electronic traveler authorisation applications. Our journey began when we recognized the complexity many travelers faced when navigating UK entry requirements.What started as a small consultancy helping individual travelers has grown into a comprehensive digital platform serving thousands of applicants monthly. We've continuously adapted to changing UK immigration policies, ensuring our clients always receive the most current and accurate guidance.Our commitment extends beyond mere application processing. We believe in educating travelers about UK visa requirements, providing transparent information about the ETA application process, and delivering exceptional customer service that builds lasting relationships with our clients.

UK ETA Online (uketaonline.net) has 593 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.

Also known as: uketaonline.net
Website: uketaonline.net
Category: Travel Agencies
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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UK ETA Online reviews

593 approved reviews, newest moderated first

Daniel H.
Apr 5, 2026
Irreführung bei Servicegebühr
Die Service Gebühr wurde vor dem Bezahlen nicht angezeigt. Statt 39$ wurden 138$ erst in der Push tan App angezeigt. Ich habe die Zahlung abgebrochen. Eine Woche später wurde der Betrag dennoch abgebucht. Nicht nachvollziehbar. Änderung: Es wurde sehr schnell auf diese 1 Sterne Bewertung reagiert und Der Betrag wurde vollständig erstattet.
Response from UK ETA OnlineApr 6, 2026
Dear Daniel, We’re sorry that the value-added features of our service were not fully clear. We appreciate your feedback and will continue working to improve clarity for our customers. As a courtesy, we have issued a refund for your order according to our records. Should you need anything further, our team is here to help. Kind regards, UK ETA Online Support
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Miguel Cabrera A.
Apr 5, 2026
Please improve transparency.
Rating: 3/5 This website initially gave me a very negative experience. While they charge the standard ETA fee (which is perfectly normal), they also added a significantly inflated amount without clear warning until the moment of payment. In my case, I was charged €247 — a completely disproportionate and unjustified fee, which felt extremely misleading and raised serious concerns at the time. However, after contacting them, I have to acknowledge that they did follow through on their word and issued a full refund within the promised timeframe. I appreciate that they ultimately resolved the issue correctly. That said, I strongly encourage them to improve transparency in their pricing practices. Being clearer about all charges upfront would help avoid confusion, frustration, and potential rejection from future customers.
Response from UK ETA OnlineApr 6, 2026
Dear Miguel, We’re sorry to hear that there was some difficulty understanding the value-added features included in our service. We always aim to be transparent about what we provide. As a gesture of goodwill, we have processed a refund for your order according to our records. Please feel free to reach out if you need any further clarification. Kind regards, UK ETA Online Support
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Davide Dalla G.
Apr 4, 2026
All perfect
All perfect! Costumer Service super
Response from UK ETA OnlineApr 4, 2026
Dear Davide, Thank you so much for your wonderful feedback! We’re delighted to hear that everything was perfect and that our customer service met your expectations. Providing prompt, friendly, and reliable support is something we truly prioritize, so it’s incredibly rewarding to know you had such a positive experience. Your kind words motivate our team to continue delivering the best possible service. We sincerely appreciate your support and look forward to assisting you again in the future! Kind regards, UK ETA Online Support
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customer
Apr 3, 2026
QUICK SERVICE
QUICK SERVICE. REALLY HELPED WITH OUR CHECKIN PROCESS
Response from UK ETA OnlineApr 3, 2026
Dear Daniel, Thank you so much for your kind words! We’re delighted to hear that you had a smooth and efficient check-in experience. Providing quick and seamless service is something our team truly prioritizes, and it’s wonderful to know it made a positive difference during your stay. Your feedback motivates us to keep delivering the same level of efficiency and care to all our guests. We look forward to welcoming you again soon! Kind Regards, UK ETA Online Support
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Glenn W.
Apr 3, 2026
Very good and prompt service
Very good and prompt service. All done online, which was helpful. I guess it’ll be tested when I travel to the UK in July of this year.
Response from UK ETA OnlineApr 3, 2026
Dear Glenn, Thank you for your kind feedback! We’re glad to hear that you found the process smooth, quick, and convenient to complete entirely online that’s exactly what we aim for. You’re absolutely right the real test comes during travel, and we’re confident everything will go just as smoothly when you visit the UK in July. If you need any assistance before your trip, feel free to reach out we’re always here to help. Wishing you a fantastic and stress-free journey ahead! Kind regards, UK ETA Online Support
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Luís S.
Apr 2, 2026
There was no price information up until…
There was no price information up until the card app was asking for authorisation. I was expecting 19£ (the basic fee stated) and got $138 The fact that it was in dollars also spooked me. There should be a final info check on the bill on your oficial page before the fact.
Response from UK ETA OnlineApr 3, 2026
Dear Luís, Thank you for your feedback—we truly appreciate you taking the time to share your experience. We’re sorry to hear that the pricing came as a surprise and caused frustration for you. We understand how important transparency is when making online purchases, and we regret that this was not clear enough during your application process. The fee covers our premium value-added services, including: #Real-Time Monitoring #Expert Application Review #Automatic Discrepancy Handling #Faster Processing #100% ETA Application Approval Guarantee # facilitated photo submission Your feedback is important to us, and we are actively working to improve how pricing and service details are communicated upfront to avoid similar situations in the future. If you would like to discuss your case further, please don’t hesitate to reach out to our support team—we’re here to help. Kind regards, UK ETA Online Support
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Narine G.
Apr 1, 2026
The website was user friendly and easy…
The website was user friendly and easy to navigate with clear instructions. The approval was also very quick.
Response from UK ETA OnlineApr 2, 2026
Dear Narine, Thank you for your kind feedback! We're delighted to hear that you found our website user-friendly and easy to navigate. It's great to know that the clear instructions and quick approval process met your expectations. We truly appreciate your support and look forward to serving you again! Kind regards, UK ETA Online Support
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Daniel Castillo G.
Apr 1, 2026
Fast
Fast, easy and simple
Response from UK ETA OnlineApr 2, 2026
Dear Daniel, Thank you for your feedback! We're glad to hear that you found the process fast, easy, and simple. Providing a smooth and hassle-free experience is exactly what we strive for. We appreciate your support and look forward to assisting you again in the future! Kind regards, UK ETA Online Support
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