U.K.ABROADReviews of ukabroad.net

In the past I have always personally renewed my passport, so I had some concerns about handing over sensitive documents to an unknown third party. My doubts were short lived when I was allocated Teri as my consultant. Teri's customer service was excellent, particularly her communication. The process went smoothly and quickly. Special shout out to DHL (UK Abroad's contracted courier) for the care taken with my documents. Highly recommend UK Abroad's services. Thank you.

Ukabroad got my passport sorted in 3 weeks to New Zealand. Great service. Thanks Carina for all your help, and quick responses. Highly recommend.

I usually only give four stars in reviews because there is always room for inprovement but, in this case I'm giving five. I was kept up to date at every stage of the transaction and my emails were answered within 24hours in all cases, the whole process was completed in 4 weeks. I would have no problem recommending UK abroad

After completing my application I received an email from uk passports and introducing Teri who was going to be my contact she kept me up to date on what and when my passport would be renewed. It was so good being able to ask questions

I live in Portugal. When I found I had lost my passport I knew I had to replace it quickly. I had a business trip to China planned and I would need to apply for a duplicate visa. This company charged £239 to get me a new passport. This was advertised to include everything, from a courier service to collect my identity authentication document to getting my application to the Passport Office. Things first went wrong when I was told they had difficulty finding a courier to collect from me, and they offered my £40 back to find my own courier. Why? If they couldn't find one, how could I? I refused.The documentation was collected by UPS a few days later, 4th August. After that, all communication stopped. On 6th September I emailed them, asking where my new passport was. That was when I was told that the documentation was, and had been for over a month, stuck in Portuguese Customs. No-one from this company had noticed it had not reached HMPO. When they did, no-one told me until I asked. It took a further week before the document was finally tracked and released because the paperwork Customs had requested had not been sent. So, now I have a new passport, but it's taken 8 weeks. Believe me, it's cheaper and more efficient to apply directly to the Passport Office

Fast service. Friendly Consultant. Easy to understand instructions from Consultant.

Communiations all the way through the process with clear concise instructions and speedy responses to questions.

A very easy company to deal with. Elyse was very patient and helped me through the entire process.