Uk TolunaReviews of uk.toluna.com

This company is a sham. I have run out of space on my last post, so created this new one for further comment. I have written to the MRS the marketresearchscociety, and they said they dont touch Toluna as they are fully aware of their antics.They keep commenting on here to reply on a complaint mail that is closed. Says it all really, a 1.5 star rating again says it all. You do surveys earn vouchers/gift cards but dont expect to receive them. They appear to make money by being paid for your answers but you wont. If you agree postt on here, and if you thinkof joining please dont its a scam. MRS will advise what i can do next. I will let you know, together we can stop this. Steve

I would give 0 if that was possible, terrible, payment overdue 2 month already if not longer, costumer service absolutely useless and cannot advise on anything. Stay away from this

Joined Toluna, filled everything out accurately and honestly. Received a survey invite via email the next morning, completed the whole thing (25 mins) submitted it and got an error screen, tried to log in and got another error screen. Contacted them and was told my account had been closed, can't tell me why, but possible fraudulent activity. Complete waste of time.

About 3 months ago, stopped being able to take surveys and accessing my points for rewards. Only thing I was getting from so called customer disservice was, your problem has been resolved. No it wasn't. Eventually it just happened that I changed phone and was able to access a few surveys. Then it did the same again. Customer disservice is beyond a joke. Despite being with toluna for quite a few years, the only thing I've managed to get out of them is that there has been an anomaly on my account. How? Not a clue as all I've ever done is surveys and when I have enough points, take my rewards. This is theft. They have taken my time for no reward. I can't even find out how to take my complaint higher. Be warned. It makes no difference if you've been a loyal customer or not. They will still treat you like dirt.

Sent yet another support request for 12 000 missing points for the lifestyle survey. STILL no answer WHY is anybody there? Update: I recieved the 12k points in the end

I have done so many surveys and it will not let me cash out my money. Sent lots of message but never get an answer. They are scammer, they get paid and you work for free. DO NOT USE THEM

Rubbish site, once you are flagged with using VPN you will never be able to do the survey again. And the customer service is only repeating the same thing saying that they can't help bla bla bla. They should all be sacked and let the AI do their job.

Awful. Never works. Don’t bother. Always a ‘technical issue’. As if.