KidsaroundReviews of uk.kidsaround.com

Awful! They were the only place to get a Karl lagerfeld bag and matching dress that was requested . I ordered it 2 weeks before the birthday and it went missing. I had to chase FedEx myself and found out that they hadn’t put a house number on the parcel after no replies to my emails. They could have solved it themselves without me chasing but they clearly couldn’t care less! So it’s arriving after the birthday. The worst customer service ever!

WARNING ABOUT SALE ITEMS,THEY DONT DO EXHANGES so make sure you get the right size,I wouldn't recommend getting a gift here as you can't exchange it for a different size even if they have it. Staff at the Kildare village shop are very pretentious about it as well. Felt I had wronged someone by just asking. Would never shop here.

I went into the Sheffield shop on 24/10 as there was up to 30% off certain clothing. The shop assistant was very helpful in helping us to choose. she informed us that the 3 items we chose al had a discount and that there was also a discount for bundle buying. We were happy with out purchase and so engrossed in conversation with the shop assistant that it was only when we arrived home, that we realised that only the T shirt had been discounted and that there was no bundle discount either. I emailed the company, but was informed that the online company does not communicate with the shops, but are 'working to develop our systems to improve your shopping experience in the near future'. I was advised to contact the shop directly. I knew that this was not going to get me anywhere, so made the decision that this was gong to be my first and final shop at this store. Disappointing

I was worried because of the reviews. I have no experience on returning items but I ordered 3 outfits on the 7th and they have just arrived today 11th. I’m happy no need to return.

Worst service ever, not based in UK have sent several emails in regards to a refund and nothing back. Would avoid at all cost, unless you 💯 sure you will be keeping the product

I am currently waiting on a delivery, been waiting for weeks now and they are blaming it on a technical glitch I feel like I’ve been scammed, I will keep updated with what happens

I ordered a Hugo boss coat for £100 and when I went to the website to track my order it was having technical issues.. so I panicked that I was not going to receive the jacket at all after the reviews if I did that it would not arrive in time. I emailed them via the email provided and requested a refund (always use PayPal!) But no issues within an hour of my request I was fully refunded no problem and an apology email for any inconvenience. For this response I give it 5 stars! Just in case any one is worried as I was when I read these reviews that I wouldn’t receive the item or a refund

After reading the reviews I’m mortified and in the process of returning something after going to the kids around store and being told I can’t return anything in store. This alone made me feel as though the company is a scam. Why have a store where no one can return anything. I hope I get my refund as the Hugo tracksuit cost me £70 abd is too small. Easy returns they claim. I had to find a printer somewhere to print off the returns a4 page. I don’t know if I should walk away from the line I’m in the post office and try selling the item online. I will never buy again I only saw 1 good review wish I looked before I purchased. Really worried I won’t get my money back