Will H.
Really shocking service
Really shocking service. Bought a speaker on back-order due in stock on 13/01/21. On that date I received a full refund so I assumed it had been cancelled. Looked on the website and it was now available...so re-ordered. Never received a confirmation email but the money was debited. Emailed the following day to cancel as I did not trust them and had found the speaker cheaper elsewhere and purchased it. Was told it was too late and both orders were on the way, could take up to 3 weeks due to Covid restrictions but could return them, however I could be out of pocket for two months. And today they re-debited the money for the first speaker. Get a grip JBL. Your automated system does not work and misleads customers.