UDARELYUDARELY is well known for the unicity of their drinkware collection. They mainly focus on double-walled glasses and all of their products are handmade. While some of UDARELY customers are looking to complete their own glassware collection with unique pieces, others find the perfect gifts for their loved ones. With UDARELY, the celebration comes every day, with every sip.
UDARELY (udarely.com) has 98 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Hanlie J.
Received my order yesterday (skull glasses). Love them ! Thank you for quality service & products !
Response from UDARELYDec 15, 2020
Hi there! Thank you, Hanlie. Really happy to hear that you like your new skull glasses. 🙏 Looking forward to having you as our customer once again! Warm regards, UDARELY Team
qasim S.
Ordered both the large and small size skull cups - really pleased with them, beautiful ! Can't fault the packaging, and the cups came within a week or so. Chuffed to have both sizes, they make coffee look so brutal!
Response from UDARELYDec 15, 2020
Hi there, Thank you for your feedback! ❤️ And really happy to hear that you enjoy your new glasses! Happy Holidays! Warm regards, UDARELY Team
Loanda D.
The advertisement kept popping up on my Ista feed, and I was sceptical at first! But I had been to a cafe earlier in the year when life was normal and you could go out into the world and they had the Juliet glass tea cups, i fell in love the the heart shaped tea. So I decide that I would buy them as I had seen them in the flesh! Has I am lucky that Black Friday coincides with my birthday (yea!) I popped a two pack of the Juliet glass 240ml into my basket, and also two of the Christmas tree (star wishing cup) They arrived at my UK Essex address 11th December, they where really packaged well, and my glasses are amazing. I had to contact Udarely with an quality issue with the Christmas tree mug (hairline crack) and the replied to my email within 24hrs and at a weekend! not only are they sending me a replacement tree mug, they are also sending me a second as a gift! I will no doubt be buying more from such a fantastic company, and recommending them! I couldn't be happier with my purchase!
Response from UDARELYDec 14, 2020
Hello Loanda, Thank you for your kind words! We're really happy to hear that you're satisfied with both our products and our services! Looking forward to having you as our customer once again. ❤️ Happy Holidays, Loanda! 🎄 Warm regards, UDARELY Team
Eve M.
After receiving two of my orders slightly damaged, they were so helpful and understanding. I wrote an email regarding each order, and explaining the issues, with images of the damage. They were apologetic and have provided replacements ASAP, they’re on their way as we speak. They were quick to respond and had everything sorted within 12 hours of my emails. I couldn’t have asked for better costumer service.
Response from UDARELYDec 11, 2020
Hello Eve, Thank you very much for your kind words and support. We're really grateful for having customers like you!🙏 Happy Holidays! Warm regards, UDARELY Team
Yousra K.
Im in love with my skull cups and received amazing customer service from Steven, will be ordering again very soon 😀
Response from UDARELYDec 11, 2020
Hello Yoursra, Thank you for your kind words and we're really happy to hear that you enjoy your new glasses. Also, we'll let Steven know about your feedback! ❤️ Happiest of Holidays to you! Warm regards, UDARELY Team
Kristina B.
They are have a very good service. Answer quickly on mails. Pretty glasses. One of my glasses was broken and they helped med out.
Response from UDARELYDec 9, 2020
Hello Kristina, Thank you for your feedback. So happy that we were able to help you! It's our pleasure to have customers like you. Best regards, UDARELY Team
A M.
Customer service was amazing! Quick responses and super informative. Absolutely LOVE the Skull glasses! Already drank my first drink from them and I’m obsessed! Highly recommend! Thank you!!
Response from UDARELYDec 9, 2020
Hi there! Thank you for taking your time in order to review us! We're really happy to hear that you like your Skull Glasses and also that our customer support satisfied you! 🥰 Cheers!🥂 Best regards, UDARELY Team
Federica
The cups are very beautiful, the colours are shining and they are very easy to wash.
Response from UDARELYDec 9, 2020
Hello Frederica, Thank you for your kind words! We're really happy to hear that you like your new cups! ❤️ Looking forward to having you as our customer once again! Best regards, UDARELY Team
