UcraftReviews of ucraft.com

Response from UcraftSep 9, 2019

Hey Elizabeth, Lena here from Ucraft Customer Success Team 🙌 Sorry to hear about your unsatisfactory experience concerning billing. I took a closer look at your case and seems like you got charged due to the recurring subscription cycle you’re on. Please make sure to turn the autorenew option off from your Account> Billing section to avoid billing issues in future. Meanwhile, I’ll submit your request on refund to the product team! Cheers, Lena

Response from UcraftSep 25, 2018

Hey Zack, Would you mind mentioning what you've found not user-friendly up to this point? We value your feedback and would love to learn more about your experience. Btw, did you know we offer a 24/7 support where you can address all your questions when you're stuck anywhere on the platform? :) There for you, Lena Head @ Ucraft Customer Success Team

Response from UcraftAug 17, 2018

Hey Paul, Thanks for your feedback, Paul. I'd like to take this chance to comment on your points; The Landing pages that you opted for are completely free and allow a customization of all the existing elements and blocks. You may find the list of the amazing platforms Ucraft is integrated with that makes the Landing page more powerful. Besides, you get a free subdomain and even can connect your own Custom Domain. Please note that all of the above mentioned is available on the Free plan. In case, you need more functionalities you can go with one of our Website Plans. Once again all reviews, good, bad or otherwise, matter to us for making Ucraft a perfect choice for you. Best Regards, Ines from Ucraft Customer Support Team

Response from UcraftAug 16, 2018

G'day Ilya, Thank you for taking the time to leave a comment :) The main difference between the Plans available at Ucraft is the number of the pages and the option of adding and removing new Elements and Blocks to your Website! In case of the Free Landing pages, you can only customize the existing Elements on your Template, while on the Website Plan you can add/remove any element you prefer! Though we offer different layouts for the Landing pages so that you can find something that fits your one-pager's needs perfectly. Best, Ines from Ucraft Customer Support Team

Response from UcraftAug 17, 2018

Dear customer, I'm sorry to hear about your bad experience. That was truly not our attention. We really appreciate you feedback and hope you do give us some more details to figure out this matter. Cheers, Ines from Ucraft Customer Support Team