Ucraft Next is a revolutionary all-in-one web and eCommerce solution developed by the team behind Ucraft. It empowers businesses and individuals to launch and grow high-conversion online experiences with unprecedented ease and speed. Recently launched by Ucraft, a leader in no-code web solutions with 1 million users globally, Ucraft Next is packed with all the tools you need to design a powerful website or online store and sell everything from physical and virtual goods to tickets, appointments, rentals, and more.
Ucraft (ucraft.com) has 606 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
ucraft.com
Website
ucraft.com
Category
Internet & Software
Location
Glendale, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 41% of reviews.
Latest
Most recent review: July 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Can't say for sure yet if my issues have been fixed, but Nina was a great help in getting me this far.... She deserves a raise....
Response from UcraftApr 16, 2019
Hi Phil,
Thanks for your feedback, feel free to let us know if you need further assistance with your case 👩🏻💻
Cheers,
Lena
RA
Rahul
Incredible service in all aspects, could barely be happier
I'm one of the most difficult to handle customers there is. I know this because of how many salespeople give up after my countless inquiries. UCraft support has provided me with concise answers and
they always reply quickly.
The only thing I was dissatisfied with was there password protect feature, which asks users for a password for every page. This however isn't a problem for the 99% of users that weren't trying to use it for a different purpose than what it was created for.
Every single other thing I've inquired about had some type of solution that didn't force me to compromise. UCraft is the way to go if you're looking for a versatile but extremely easy to use website creator. I've yet to see any website builder who provides the same ease of use at even close to the same price. Shopify is as easy to use (for the most part), but their support is miles behind, most likely due to the drop shipping fad allowing them to do w.e. they want with small customers. Shopify does have more plugins, but there's so many repetitive and useless plugins you end up wasting your time and website functionality with.
Honestly the free trial with no credit card information, and free landing page, speak for itself.
Response from UcraftSep 10, 2019
Hey Rahul.
Thanks for leaving us such a wonderful review. 😍 We are thrilled that you loved your experience; our customer support team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. 😎
Thanks again for your kind words!
Warmly,
Ines.
RS
Razmik S.
We love UC
We love UC!!!!!!
Response from UcraftSep 10, 2019
We love you back, Razmik 🤗
The Ucraft team
MI
Michael
awesome team and awesome service for…
awesome team and awesome service for non developers!
Ucraft is now my favorite after Amazon - now here is a mission: make my life easy!
HG
Holistic Grounded W.
I am so pleased with UCRAFT and the way…
I am so pleased with UCRAFT and the way it was so easy to create a web page. I am also pleased with the Customer Service support from Nina. She worked with me for several hours trying to get my billing information into the system, setting up the domain name, tying the domain name to my newly created UCRAFT web page, and fixing the SEO. I needed that customer support and she proved quite valuable! I will recommend this company to all of my friends looking to create a web page! Thank you so much for this product and the fabulous customer support!!!
AS
Asin
Perfect
nice templates and really easy to use. super helpful and quick chat service!
TT
Terence T.
I have used several website builders but Ucraft beats them all
I have used several website builders, but for me, Ucraft stand out. their designs are so 2025, it is easy to use and you have the ability to use your own domain. this is awesome.
Another important thing is, their customer service, its outstanding, i got assisted on a few issues in a flash and on a Sunday.
Response from UcraftSep 10, 2019
Hey Terence,
This review made our day!
Thank you for choosing us ❤️
KM
Karen M.
Easy to use and intuitive web-builder that does what it promises.
I am so pleased that after a lot of digging and research, I finally stumbled upon Ucraft.
I needed a website builder that was intuitive and easy to use, I needed it to be free for an unlimited amount of time, so that I could decide to buy, once I was comfortable with the builder itself and once I was confident in the quality of the support available and that I would receive timely responses, despite being based in the UK and not in the US.
I am extremely pleased, I was able to build my website completely for free, just as advertised, I was also able to connect the domain name that I already owned, without any further charge and I was even able to enable my site to have an SSL certificate, again, with no extra charge, quite simply just by clicking on a few buttons in settings that were clearly labelled.
I used the online chat support service, several times throughout the process and have been pleasantly surprised by the speediness of the response, within a few minutes and also, the clarity of the guidance.
I am still tweaking my website and I hope to enable a facebook feed and maybe dabble with a bit of e-commerce, for that I will have to upgrade to a pro website package but I feel that is priced accessibly for a very small business such as mine and now I have had enough time to experience the website builder itself, I feel confident in upgrading. I think it is excellent, that this company actually enables you to have an online web presence for free with a full online chat support service too.
I am so happy that I have found a new website builder that I can trust, after my last website builder was bought out and the support service deteriorated and I had to leave.
Well done Ucraft, keep up this excellent work and a massive thank you from a very relieved and delighted small business owner.
Response from UcraftApr 16, 2019
Hey Karen,
Couldn't pass by your review! Thanks a bunch for taking your time to write such a detailed feedback, I'm sure other users just like you will find it helpful 🤩
Best of luck with your business!