UcraftReviews of ucraft.com

I have been on other logo makers, and they never had what I needed, but the ucraft logo maker has been a blessing to me, it has everything I need, and it allows me to edit my logo so I can show my creativity.

Ariane was a great help answering my questions and fixing all my difficulties, thank you to Ariane.

I chose Ucraft because it was the only free builder I could find that let me attach to my custom domain [myname].com instead of [myname].ucraft.com. It still has an annoying sticker at the bottom but it's inexpensive to get rid of. Building the website is very intuitive, though I can't tweak it as specifically as I want, but that's an artist thing. The live chat button to talk to a live agent works perfectly, and they are on often enough the wait time is not very long. They give you options to achieve what you're trying to do with the free version, when possible, and talk about plan options without being pushy, and only in order to fulfil your needs. I definitely recommend giving them a try.

I am completely blown away by the level of support they offer for free users! I am yet to come across a business that can match Ucraft in this space. Just because how they helped me get my website up and running (and yes, I am a free user), I am considering moving to a paid membership for the SEO and other stuffs. Amazing customer experience and kudos to the team at Ucraft for their awesome work.

Really supportive customer service

I found Ucraft's web builder awesome. But, what's even more awesome is your support team. They truly are a magnificent lot. Always there to provide support for whatever issues and challenges I faced. I never had that level of support from any other providers, with whom I tried to do the same. Especially Ashkhen. She is outstanding in her support. Not that the others I had interacted with. They were excellent in their support too, but Ashkhen was outstanding. She just knew how to engage and manage the situation I was faced with and knew how best to support me. I did not feel alone in this. She was there and that was really very reassuring for me.

The support is 11/10 - almost instant answers, usually illustrated with pictures and screenshots, and also so so friendly! I've never build a webpage before but it has been an approachable and rewarding process with the help of the Ucraft team.

Easy setup. Responsive and knowledgeable support. Friendly and helpful techs that resolve issues in minutes. Hands-down the best customer service I've received from a hosting company. Well done!!