UblinsReviews of ublins.com

Response from UblinsMar 13, 2026

Dear Customer, Thank you for posting this review. We thank every of our customers to give us their precious advice. But there might be some misunderstanding. After receiving your order, we found that there was an abnormality with your prescription. We asked for a prescription photo from you, but you were unable to provide it. We are always responsible for each our customers, so we cannot proceed until we can confirm that your prescription is correct. According to your requirements, we have already canceled the order and refunded the full amount. We suggest you do a new eye test and confirm the prescription again. You can email us the photo of the updated prescription. We will check it and do our best to customize a product to your satisfaction.

Response from UblinsMar 10, 2026

Dear Customer, Thank you for posting this review and bringing this issue to our attention. Concerning this issue, could you please email some photos of the glasses to our customer service department([email protected])for checking first? Once locate the issue, we will know how to do next. Please don’t worry, we'll always offer high-quality service to our customers and we will do our best to resolve the issue in a way that satisfies you. Looking forward to hearing from you and resolving this matter promptly.