Europe Emirates GroupReviews of uae-eu.com

average experience, slow processing of documents, the team needs rigorous follow up. I expect the team to suggest me alternatives if my Plan A fails, rather i kept asking them for alternatives. The team lacks pro activeness.

I engaged EEG to set up a company and bank account for me. They told me that the bank account would take 2 weeks to set up. It has been 6 months and they have been unable to set up the bank account citing a range of various excuses. Even when asking them to provide me with certain information they take more than one week to reply to my emails. --------------- Just read Adrian's reply from EEG below. He can't even get my name right and has obviously reviewed the wrong client's file... Absolutely hopeless! --------------- So now EEG has updated their response and changed my name just 2 mins after I posted. Not sure how they could have figured out who I am and reviewed my file in 2 mins given that i) they only just realised what my first name was; and ii) my last name is not on this post. Finally, I got an email from EEG yesterday apologising for the delay of the services and advising that they need more time. Obviously, Adrian has no idea what is going on with my file as his comment below contradicts what the company has said to me and the company has definitely not provided the services under the contract. Note to Adrian; please do not engage in misleading and deceptive conduct. ---------------------- Thanks for your reply Adrian, but I intentionally left the identification number blank when I posted.

Fantastic Services ! Very Efficient, Very Fast, Very Straightforward ! Thank you Andrea ! Thank you Manilen !

We paid these guys almost 7,000 Euros to open 2 companies for us in Dubai, together with 2 bank accounts and the related payment instruments, which should be a formality and according to them just a matter of 1-2 weeks time frame to be completely. They required payment in advanced, their fees are the most expensive from UAE and after more than 6 months they didn’t deliver the services, just send us some certificates of companies opened in another emirate and no bank accounts or cards or online banking access, which makes these companies useless. Also, after a few months, we visited Dubai for a few days at their request to meet them, which increased our costs even more. Basically, they are promising one thing and delivered something else entirely, and even this, incompletely and with huge delays. When we asked them for the reimbursement, because they didn’t do anything after many months of reverting to them and asking them what happening, with no response from their side, they just told us that from their part the services are delivered?! Also, we received some emails from them with the mention we must pay the annual license fee, when they didn't deliver the initial services!!! Very poor communication, quite rude, only money oriented, lack of interest and focus, nobody from their office seems to care of their customers and I didn’t see any lawyer there, just a few secretaries. It was a very bad experience for us, we lost our money and we didn’t obtain anything back. We will follow the legal path to take back our money and inform all our partners, including the local ones, about this company. I strongly advice anybody to avoid this company and to learn from our bad experience, it looks there are plenty of more reliable companies there, with much lower fees. LATE EDIT: After this review, they asked Trustpilot to delete it and send me an email that it is our fault and they don't reimburse our money, because it is not their policy! It looks that the legal path is the only option here.

all good. Thank you for your service

90% of the process was great. I have no idea what one person who was meant to be managing my account did as I never had any communication with her. The other issue was I was told that EVERYTHING was included in the registration process, however, everything was never defined which led to a little disappointment that VAT registration is extra. This everything needs to be defined and what is excluded should be defined also. Then there is no room for any misunderstandings. However, the whole process was managed well and the only delays were from my side. I will use EEG again happily.

Perfect Service

Working with Europe Emirates Group for several years now. If you are planning to do business is UAE they are the best partner you can imagine. Always on top of everything and when it gets difficult somewhere, be sure they are the ones to solve the issue. I especially would like to recommend Emmanuel who ensures that everything is alright 24/7. That's how a relationship manager should work! Thank you for your support.