Dawn
You are putting yourself in dangerous situation with angry, abusive movers
Move from FMB post IAN, There were 3 men, an older white male and 2 black male, the white male was very angry. They did the house and then were closing up the truck. He was told he didn’t get everything and it was brought to him by the home owner to him. The truck was half empty and the items were just a few small light weight items shown to him prior to packing. He repeatedly said it’s not on his paper. We called the office, but they still did not bring the items. They should’ve gone back to get it or the company should have sent someone in a pickup as their employees made this bizarre decision on their own. When he showed up at the destination we looked in the back of the truck again-there was an enormous amount of room for the few items that needed brought. We took pictures. We asked why he refused to bring the items and he said there was not room when there was. He had many excuses. He said he can’t fill the truck up for the truck’s safety while driving. He said he packed it the way he likes for it to be packed and that did not include everything that needed to go. He said many things. He would not stop with the constant barrage of words. He repeatedly pointed at one of us saying we were adding things last minute. This was a lie. We showed him specifically before they started. Whether there was something we didn’t specifically say, we were told by Letti that there would be plenty of room and we would pay by the hour. He then went on a rant about our dressers saying we were told something we were never told. We actually have not an ounce of clue what it was he wanted us to do with the dressers. If there was an issue we would have gladly done whatever it was but, again, we were never told, not even by him during his threatening rant. I am a 50y/o woman smaller than any of them and was surrounded by the 3 movers when I was asking why they refused to pack our items. I was never loud or rude in any way. The older white man then got up into the truck to look down on and be above me as a bully would. Tyrell was to my right slightly behind me and the other man was to my left going right along with the older man. They were feeding off of each other. The white man repeatedly tried to bring Tyrell into it. He started going over any item of ours in front of him and complaining about and saying a myriad of things about each item. The bigger man to my left was pacing foot to foot, waving his hands and saying things like “are you gonna pay me when something breaks”. We have no clue what he was talking about. None of this has anything to do with refusing to pack the items they were shown upon their arrival. He kept repeating all conversations are recorded and “they” are going to know. This was very threatening, abusive and unprofessional on the extreme. Jacob showed up during this. Eventually they began unpacking. I feared for my safety and when I thought Jacob was leaving I asked if he was staying. He said he was and he wasn’t leaving. The older man then had an angry altercation with my young, teenage daughter. He told her to take a guitar very angrily. She froze and he yelled at her and told her her mom said to do it. I took the guitar from him and laughed it off trying to diffuse. We should never under any circumstance be in a situation like that. It is dangerous. These 2 men now know where we live and our names. Their mental instability for no reason at all was frightening. I do not know why they chose to show up on a job and first thing decide they were going to refuse the easiest and lightest weight small amount of items to bring. These are not people who should be allowed to go into people’s homes. The company then decided that they would go get the items the next day but we would have to pay them for time. They offered no responsibility for the actions of their employee in this regard at all. Then we were forced to take off of work for a second day due to the refusal of your employees to do what they were hired for. We simply said we wanted to pay when it was done. It wasn’t done. It was clear to us if this company emboldens their employees to try to start altercations with customers, make up scenarios and lie about one of us right in front of us repeatedly out of no where that we weren’t trusting they would follow through to finish the job. She said she wanted all the money now, though the job wasn’t finished and refused. She said she would talk to the employees when they got back to see how long the altercation was, not about what they did to us or why they started an altercation, or apology for the serious situation we were in. She had a manager (Jacob) right there that clearly witnessed the anger and abuse. She had a manager on the scene that I feel confident was honest about what happened and saw the truck was half empty. Yet, no one at 2 men and a truck was holding anyone responsible. And were punishing the victims.