TWO MEN AND A TRUCKReviews of twomenandatruck.com

Movers were professional & courteous. Explained everything as far as their invoices, etc. Dorian, Cedric, & Sawyer were on time, took care of what we needed moved, and were done within an hour! I was very pleased with their performance.

Nature of the Dispute: The business, Two Men and a Truck Moving Company from Doral, was hired to provide moving services, which included packing, moving, and unpacking. The service was scheduled to begin at 9:00 AM, and they were instructed to move items into an identical unit and set them up exactly as they were in the original location. However, when three movers arrived, they arrived late and two movers left immediately. This forced us to hire additional movers to complete the job. Two new movers were sent by the company, but they arrived several hours later. Our building has strict time limits for using the service elevator, which created significant logistical issues for us due to the delay. Throughout the process, our internal movers handled all the packing and the majority of the moving tasks that Two Men Moving was responsible for. They also managed the unpacking. By the end of the move, additional unpacking still needed to be done, but the movers sent by the company refused to complete it, stating they wanted to go home. During the day of the move, I was connected to two Operations Managers, Jose Lorenz and Julian Montalvo, who assured me that everything would be made right and that we would receive a substantial discount due to the issues we faced. Despite their assurances, no such discount was provided, and the problems persisted. In addition, the movers who were eventually sent caused extensive damage to several items, resulting in thousands of dollars in losses. Without prior notice or authorization, the company then charged an additional $947 to our debit card. We were not informed of this charge in advance and only became aware of it through a bank notification. This unauthorized charge is fraudulent. Efforts to resolve this issue with the General Manager, Alan Jenkins, have been unsuccessful. He has refused to refund the unauthorized charge or compensate for the damages. Furthermore, the company has kept our original $250 deposit. Requested Resolution: We are seeking a refund of $250 for the deposit, $947 for the unauthorized charge, and compensation for the damages caused during the move. I strongly advise against using Two Men and a Truck Moving Company, as their actions have been dishonest and unprofessional. Mike Krilivsky

Joel Imbe and Devante Johnson were the best! They were timely, professional and courteous. I can’t thank them for making is a great move without damage or anything lost

Our move on 7/29 from Ocala, FL to Clayton, NC (to the warehouse first for a month) was miserable. We have no complaints with the 2 people who unpacked the truck from the warehouse into our home in NC; however, the 5 men who packed us in Ocala on 7/29/24 were horrible! They actually packed our large china hutch with the glass shelves and china still inside! They packed a Denon receiver partially in a box with tape around it. They packed our kitchen silverware in a box and marked it "Garage," making it impossible to find for over a week! They packed several pieces of artwork with no wrapping or buffer between the pieces in a cardboard box, causing damage to the frames! They cracked my husband's ceramic Kamado Joe Jr. (smoker/grill) and gouged out the beautiful table it was in. They treated our belongings like garbage. They even told us they were in a hurry later in the day because they had things to do! We will NEVER recommend Two Men and A Truck for an interstate move or any other move, for that matter. This is going on Facebook, Google, and anywhere else we can post it.

Two men and truck out of Ft Wayne, IN sent 3 young guys. One was quiet and nice . However, the other two were totally disrespectful in every way. I had antique dolls to be stored. I overheard one saying, I am putting her dolls upside down. They literally made fun of everything I owned. I even heard guy number 1, tell the other that “if she hears us, you’ll get kicked out”. Worst experience ever for movers.

This Company by far in all my 73 years experience is the most unprofessional, disrespectful uncaring bunch of renegades you'll ever have the opportunity to work with! Advice: KEEP LOOKING! My valuables were broken, loose slammed into boxes, $100 lamp shades were sandwiched together and just thrown into the truck. My things - 80+ boxes were then delivered to new address and scattered all through out the property. ie. Kitchen was in the garage, BATH was in the kitchen! I was in a real mess - you could not even get into the office. While I was assisting one of the movers inside the home, the other two 'stoners' snuck 30+ boxes into the garage without my knowledge. It all started when they sent their PACKERS 12 days early - I Lived in boxes for what seemed like forever - they packed my coffee! When move day came, 3 Men & a Truck showed up with one problem child-attitude. Everything went OK until they started smoking their vape (pot) pens going back and forth to the truck. But, not all-of-them. One gentlemen fit the description as a "Mover Whom Cared"!

I hired Two Men and a Truck to move my furniture and heavy items. My move was set for March 31,2024. The quote I received for the move was $1600 to $1900. I ended up paying $2495. During the move they put gouges in the walls of the old house and the new house. They broke a piece off of my treadmill, they snapped off the water line to the refrigerator and they broke the adjustable frame to my king size bed. They hired Progressive Furniture Refinishing to fix the problems. They fixed the gouges in the old house by 4/4/2024. They fixed the gouges in the new house on 4/10/2024. The treadmill was fixed on 4/2/2024. Dave from Progressive Furniture hired J & S Repair to fix the bed frame when it was clear they couldn’t do it. J & S came out 8 times in over 25 weeks to assess the problem and they couldn’t come up with a solution for over 25 weeks. Totally unacceptable that I had to wait over 25 weeks for my bed frame to work. I would never hire them again. I paid more than the estimate and they broke too many things and I didn’t have a functioning bed frame for 6 months. Just beware this company does not care about their customers.

I used Two Men and a Truck in Kingsport Tn recently. I’d heard they were good and quick to respond. They moved a very large, heavy , awkward piece of equipment up a steep hill through a narrow door and placed it exactly where I wanted it. They did it in minutes and charged the best price I’d found locally. I highly recommended trying them out. I’ll use them again when I need help