This crew gets an enthusiastic 5 star review:
Sterling, Christian, Lukas, and Darrick are excellent.
During the entire move, they kept me posted on what they were doing, they wrapped things carefully, even helped me estimate whether or not it would fit in the storage place I'd rented. It was tight - very tight - but they "Tetrissed" it in and I couldn't be happier.
They came in about $200 under estimate, another bonus.
I'll be using this company from any future moves.
MK
Melissa K.
Poor customer service
I was provided a quote for my move. I explained to the customer service representative very clearly that we were planning to close and move on the same day so there may be delays with receiving the keys for unloading. She assured me that they would be able to store our items overnight for a $300 additional fee NO PROBLEM. I booked the move based on these assurances. Another representative followed up to confirm less than a week before the move. I called to reconfirm that there would be no issues with the overnight hold at which point I was told they could not accommodate the overnight hold. They were now fully booked and I would need to store the items at my own cost for 4 days and pay double the move quote for unloading and reloading. This information was conveniently conveyed after the cancellation deadline. While I’m happy to pay a cancellation fee when it’s warranted, I was completely misled by the customer service representatives and I’m now out $900 and have had to scramble last minute to book with another company.
CS
Chandra S.
Best team ever!!!!
Jaylon, Reggie and Zach were extremely professional. They did a move in for a customer at Extra Space in Shrewsbury. They made the whole experience easy and did an amazing job. Highly recommend!!!!
HO
hollyrayj
HORRIBLE EXPERIENCE
I was given a quote for a move, which I paid. When the guys showed up, I was told I had to tip them each $100 or they would charge me more. Could only be done by cash or cash transfer (Zelle). I sent $300 to one of the guys. 5 minutes later, another $500 transfer was made from my account to the same guy without my authorization. All attempts to recover my money have been met with fake attention & LIES. DO NOT USE THIS COMPANY!
JA
jackie
play loud music yelling and talking…
play loud music yelling and talking loudly very unprofessional
OA
Omar A.
Incompetent, Unreliable, and Shockingly Rude Customer Service
I had an absolutely terrible experience with Two Men and a Truck that I feel obligated to warn others about. I booked my move well in advance and coordinated everything precisely, including reserving my building’s elevator for a specific window — a crucial step for any high-rise move. Despite their assurances, Two Men and a Truck completely failed to honor the scheduled moving window, throwing my entire plan into chaos.
The worst part? Their customer service operator, Davin, was one of the rudest, most dismissive people I’ve ever dealt with. Rather than taking responsibility or offering help, he was condescending, unhelpful, and seemed genuinely indifferent to the stress their failure had caused.
Because of their incompetence and lack of professionalism, I was forced to scramble at the last minute to find another mover — an incredibly difficult and costly task with almost no notice.
Two Men and a Truck markets themselves as reliable and customer-focused. My experience was the exact opposite. They were disorganized, unreliable, and deeply unprofessional. Save yourself the headache, the stress, and the extra expense — go with literally any other moving company.
WC
W. C.
The best moving experience! o Men and a Truck
Two Men and a Truck, Salem Va moved me from VA to my new home in SC. Steve made the arrangements, explained everything and was very helpful with my questions and concerns.
Jacob, Sidney and TJ were wonderful, extremely helpful and fun to work with. They made the whole experience easy and fun.
I would recommend them to anyone looking for a top notch
Moving company.
DP
Douglas P.
Warren and Emmitt were great
Warren and Emmitt were great, we only needed a few things (6-7) moved that were too heavy for us and the 2 hour minimum seemed a bit excessive but they were very careful with our stuff, friendly, courteous and did a great job thank you.
Doug and Michelle Paige