Twentyeight HealthReviews of twentyeighthealth.com

Pros: • Fast & professional response from customer service. • On time delivery. • Don’t need to visit doctor in person to get prescription for 1 year. Cons: • The annual fee went up from $20 to $26.

Very good customer service and support from the company and friendly people and get back to you in a timely manner

I read through the comments and was sad to see so many complaints. I did have issues with my prescription not coming. I reached out through the website and received a prompt response. I fortunately had enough pills, and wasn’t in a position of running out. Also, I wanted to try to stop taking the pill but couldn’t handle the cramps. TwentyEight Health had initially put my account on hold, and quickly reverted me back to my pills. I am grateful that I didn’t have the issues others have had. Hopefully things will smooth out as they get adjusted.

I had a bad experience but thankfully it was taken care of, took a little over a month to correct but I am satisfied with the outcome.

UPDATING REVIEW: SOMEONE DID GET BACK TO ME the next day. They said they fixed the problem and that i would NOT be charged anymore. And that my prescription WOULD BE put on hold like it was supposed to have been. Unlike other reviewers, they were quick to get back to me. Within 24 hours. I asked for a refund since thus is now the second month inwas charged/sent pills that should not have been. And the woman said i WILL be getting a refund for this month, that she already put in for it. So I will up my 3 stars to 4. (I cannot in good faith give 5 star rating - Only because this issue should not have happened in the first place.) I have been using this service for a couple years now. I do always get pills on time, they are never late. In FACT I actually have MULTIPLE pill packs saved up because they were being sent TOO soon fornmany months. (And I skip periods so it takes a lot of eary deliveries to save up 7 months worth of EXTRA pills, lol.) I sold my house and have to stay at an AirBnB for 2 months until new house is ready. I am NOT allowed Mail here. There is a locked mailbox w a key that I don't have. So I can't even get in it if I wanted to,lol. I asked to cancel subscription and was told they can put it on HOLD. K cool. And considering I have so many unopened pill packs the woman said she put my subscription on hold until JULY. February came - I was charged and pills sent to the house i dont live at anymore. I contacted them 2 more times and was told it was RESOLVED & my subscription WAS ON HOLD UNTIL JULY. Well, I just got a notification that my pills for March were delivered today. AGAIN...TO MY OLD HOUSE...THAT someone ELSE lives in now Looked at bank statement and yup,was charged yet again. I am LIVID. I let it slide last month. And paid for pills I can't get (new owners of house dont amswer.) But THIS MONTH TOO....no..Def not. I just emailed asking for a refund for this month. I CAN'T EVEN TAKE MY CREDIT CARD INFO OFF MY ACCOUNT to make sure I stop being billed. I am a business owner for 12 years and would NEVER do this to a long standing customer.