Twentyeight HealthReviews of twentyeighthealth.com

My original company was bought by twentyeighthealth. Ever since it’s almost impossible to get quick help. I recently got a new insurance. Already updated it in the dashboard and on email for them. They contact me every shipment now right before my shipment is due to be shipped that they are having issues processing my insurance. I have to keep providing my insurance card every time. It’s getting exhausting because it delays my on time shipments and causes complications for me. If you are looking for a birth control company, this is not the one. Find one that is more organized!

I dislike the fact that my insurance won't cover my prescriptions.😞😞

They sent me the wrong birth control without verifying that they would be changing it. Very disappointed with the whole experience. The doctor was non communicative and you can't get any refunds. I don't want to start a whole new birth control for no reason especially when the actives are different. ***Update: after looking for further information on their app / website I found the tab where they say you have 24 hours to cancel or review with the doctor on your birth control. The main issue that I pointed out is that this was sent only within app/website. I check my email every day so I would have seen it if it were sent to my email properly. So in the end I received my refund!

I'm giving 2 stars because I did receive one RX but my next pack is 2 days late after the latest date I was supposed to receive it. With no tracking number but I was charged. What do I do when my pack runs out and I have nothing? I have emailed with no response. I asked a few times if they could send me 3 packs at once and what do I need to do to make that happen? I will pay. But I don't get a response. This is irresponsible on their part because what good is this company if we don't get the meds on time? I am looking into using hellowisp.

Was okay for first couple months for mail order after that my scripts had to be sent to my pharmacy. Okay fine. But now I need to follow up weeks before they send the script to my pharmacy and still isn't enough I contacted them 2 weeks ago to make sure I would get my order on time and it's not going to be here. What would have happened if I didn't contact them I wouldn't have anything!! More hassle I don't have time for this and extremely unprofessional. Cancelling it. Don't bother.

i have tried so hard to give this company grace for over 6 months but i literally had one pill left in my pack and no one would help me. i need my birth control to survive and function. i have pmdd, its not for preventing pregnancy for me. every month i had to email them because they never sent my perscription and theyd always wait until the last minute but i put up with it beacuse id usually get my perscription, even if it was at the last minute. ever since simplehealth joined getting a response took anywhere from 9hrs to over 8 days. it became incredibly frustrating paying a high annual fee for this service when they couldnt even send it in the mail anymore, which was the whole point for me. ive tried everything that last week to get them to respond, and when they finally did it was much too late. my dr told me she didnt have control over ordering perscriptions, which doesnt make sense to me. my hormones are incredibly messed up and i will be nonfunctioning for the next month. the amount of lost sleep and panic attacks i have had over this company is not healthy for me anymore. ive already cancelled all services. not expecting a refund because i honestly barely have the energy to breathe right now, and im too tired to fight. i am at least thankful that their telehealth services in the past gave me the chance to try different things and find a solution for my pmdd, i wouldnt have been able to without it and to be brutally honest i'd probably be long gone by now. but because they can no longer can offer me that, im looking elsewhere.